Xiaomi SU7 owner encountered a car crash, why did the sentry mode 'fail'?

News on April 23, the safety configuration of smart cars has attracted increasing attention from consumers, among which “sentinel mode” or “guard mode” has become the standard configuration of mainstream smart cars. Models of well-known car companies such as Tesla, Xpeng, and Ideal are all equipped with this function, and the SU7 model of emerging technology giant Xiaomi is no exception. However, some recent feedback on the Sentry Mode of Xiaomi SU7 shows that there may be some room for improvement in terms of user experience.

Recently, a new car Xiaomi SU7 Founder Edition purchased by a code blogger encountered a collision before it was registered. The rear part of the car was obviously dented, and it is expected to need sheet metal repair. Sadly, the owner was unable to identify the perpetrator due to a lack of surveillance equipment near the accident scene. What's even more troublesome is that the Sentinel mode, which was originally expected to be relied upon, failed to function at this critical moment. Because the storage device capacity is full, Sentry Mode cannot continue to record and save new videos. As a result, the car owner cannot track the perpetrator and has to bear the loss himself.

has attracted widespread attention on social platforms, with many netizens and Xiaomi SU7 owners questioning and discussing Sentry Mode. Some car owners reported that the video of Xiaomi SU7 in Sentry mode will not be automatically overwritten. Once the storage space is full, the system will stop recording. Some car owners expressed confusion about the triggering mechanism of Sentry Mode, pointing out that it often records irrelevant clips, including many scenes with no people at all.

Regarding this series of problems, netizens called on Xiaomi to attach great importance to it and optimize the Sentinel Mode as soon as possible. The criticized car owners also suggested that since the original storage USB flash drive is only 128GB, which is obviously insufficient in capacity, users should consider replacing the USB flash drive with a larger capacity and clean up old videos regularly to ensure that Sentinel Mode can operate normally at critical moments.

The data editor understands that Sentry Mode, as an important security protection function, is designed to continuously monitor the surrounding environment through the vehicle’s own camera and automatically record video when a potential threat is detected. However, judging from this incident, storage capacity planning and video recording mechanisms still need to be further improved to meet users' actual needs for security monitoring. Xiaomi should actively respond to consumer feedback and continuously optimize and upgrade related technologies to ensure that it provides users with more reliable and efficient security. At the same time, security protection for the storage and transmission of video data should also be strengthened to provide more reliable and efficient security.

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