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HomeComputer TutorialsComputer KnowledgeSolution to Windows 11 black screen with only mouse pointer

Solution to Windows 11 black screen with only mouse pointer

Feb 18, 2024 pm 10:50 PM
win11winsystem recoverySystem reloadwin11 systemmouse arrowblack screen

What to do if the win11 screen is black with only mouse arrows

With the continuous development of computer technology, many people are now inseparable from computers. However, sometimes we encounter some problems when using the computer. For example, when using the Win11 system, the screen appears black with only the mouse arrow. This question may be confusing to some non-experts, but don’t worry, we will introduce some solutions below.

First, we need to determine whether the problem is temporary or persistent. If the screen is black only occasionally, it may be a system freeze or software conflict. At this time, we can try restarting the computer to solve the problem. Restarting can be performed by pressing the power button on the computer host, or using the Ctrl Alt Del key combination. If there is only a temporary problem with the system, it may be back to normal after restarting.

Secondly, if the black screen continues to appear, we may need to consider some other solutions. First, we can try to enter safe mode. When running in safe mode, only the most basic drivers and services of the system will be loaded. If the problem is caused by a certain driver or service, it may be solved after entering safe mode. To enter safe mode, we can restart the computer and press the F8 key or the Shift F8 key while booting. Then the startup option will appear, select safe mode. If we can successfully enter safe mode, we can try to uninstall some recently installed software or drivers to eliminate the possibility of software conflicts.

In addition, we can try to use "Task Manager" to solve the black screen problem. Press the Ctrl Shift Esc key combination to quickly open the Task Manager. In the Task Manager's Processes tab, we can see the running processes. Find and select the "explorer.exe" process, click the "End Task" button in the lower right corner, then click "File", select "Run New Task", enter "explorer.exe" and click "OK". In this way, you can restart the resource manager, and many times the black screen problem can be solved.

In addition, we can also try to update the graphics card driver to solve the black screen problem. First, we need to determine the graphics card model we are using, and then download the latest driver from the graphics card manufacturer's official website. After the download is complete, double-click the installer and follow the prompts to install. After the installation is complete, restart your computer and see if that solves the problem.

If the above method still does not solve the problem, we can consider restoring the system or reinstalling the system. Restoring your system means using the System Restore function to restore your computer to a previous point in time. Open Control Panel, find "System and Security", select "Restore", and then follow the prompts. If the problem persists, we can back up personal files and reinstall the system. Note that important files must be backed up before reinstalling the system to avoid file loss.

To sum up, having a black screen with only mouse arrows is a common problem, but it is not impossible to solve. This problem can often be solved by restarting the computer, entering safe mode, using task manager, updating the graphics card driver, or performing system recovery and reinstalling the system. Of course, if you are not familiar with computer operations or cannot solve the problem, it is recommended to seek professional help to avoid further losses. I hope the above methods will help you solve the black screen problem.

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