Home > Article > Mobile Tutorial > How to solve the problem of forgetting password to lock screen on Apple mobile phone
Mobile phones have now become an indispensable part of our daily lives, and many people use Apple phones. However, when we forget the password to lock screen, it can make us confused and annoyed. So, what should we do if we forget the password to lock the screen on our Apple phone?
First of all, we can try to use the "Find My iPhone" function to solve this problem. This feature can help us remotely control our iPhone, including unlocking the screen passcode. We can access the "Find My iPhone" function through another Apple device or through the icloud.com website. We only need to log in with our Apple ID and select the device for which we have forgotten the password and click on the "Unlock" button. We can then follow the instructions to complete the unlocking process. Note that using this method requires our iPhone to be connected to the Internet.
If we do not enable the "Find My iPhone" function, or our iPhone is not connected to the Internet, then we can try to use iTunes to solve the problem. First, we need to connect our iPhone to the computer we used to sync the data before. Then we open iTunes and select our device. On the device information page, we click the "Restore iPhone" button. This process will restore our iPhone to factory settings and delete all data and passwords at the same time. Once the recovery is complete, we can choose to restore our data from the backup so that we can use our iPhone again.
If we don’t want to restore factory settings and lose all data, we can try to use recovery mode to unlock our iPhone. First, we disconnect the iPhone from the computer and turn off our iPhone. Then, we hold down the Home button on the iPhone and connect it to the computer at the same time. Once we see the iTunes icon and a USB connection icon appear on our iPhone screen, we can release the Home button. Next, we can see that there is an option to select "Restore" on iTunes. We click this option and iTunes will download and install the latest software version and restore our iPhone to factory settings while deleting all data. Once completed, we can choose to restore our data from the backup.
Finally, if none of the above methods can solve the problem, we can contact Apple customer service for help. They will provide professional guidance and solutions based on our situation.
In summary, when we forget the password lock screen of our Apple phone, we can solve the problem by using the "Find My iPhone" function, iTunes recovery, recovery mode, and contacting Apple customer service. I hope these methods can help friends who encounter similar problems. At the same time, we should also keep our passwords properly when using our mobile phones to avoid similar problems.
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