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HomeSystem TutorialWindows SeriesWhat should I do if a dxgkrnl.sys blue screen appears in win11? Win11 blue screen 0x00000116 solution

php editor Yuzai will introduce to you the solution to the dxgkrnl.sys blue screen in Win11. When using Win11, some users may encounter a dxgkrnl.sys blue screen error with the error code 0x00000116. This problem is usually related to the graphics card driver and can cause system crashes and data loss. In order to solve this problem, you can try to update the graphics card driver, check hardware compatibility, upgrade the operating system, etc. If you have encountered this problem, please don’t worry, we will provide you with detailed solutions to help you solve the Win11 blue screen problem.

Method 1: Update or uninstall and reinstall the graphics card driver

1. After entering safe mode, press [Windows logo key R] to open the run window, then enter [devmgmt.msc] and click 【Sure】.

What should I do if a dxgkrnl.sys blue screen appears in win11? Win11 blue screen 0x00000116 solution

2. Expand [Display Adapter] in the device manager, right-click the display adapter device, select [Update Driver]>>[Automatically search for driver], Then wait for the driver update to complete.

What should I do if a dxgkrnl.sys blue screen appears in win11? Win11 blue screen 0x00000116 solution

3. If updating the driver does not work, you can right-click the graphics card device, select [Uninstall Device], and select [Delete the driver for this device] in the pop-up window. Program Software], and finally click [Uninstall] and restart the computer.

What should I do if a dxgkrnl.sys blue screen appears in win11? Win11 blue screen 0x00000116 solution

#4. After restarting the computer, go to the official website of the graphics card to download the appropriate driver version and install it. For example, if you are using an NVIDIA graphics card, you can open the official website (https://www.nvidia.cn/geforce/drivers/) or use the NVIDIA GeForce Experience software to download and install the driver for the NVIDIA device.

Method 2: Use the DirectX Diagnostic Tool

1. After entering safe mode, click the search icon on the taskbar in the lower left corner and enter [dxdiag], and then click to run [dxdiag].

What should I do if a dxgkrnl.sys blue screen appears in win11? Win11 blue screen 0x00000116 solution

#2. Afterwards, the [System] tab bar interface of the DirectX diagnostic tool will appear, where you can check the system information.

What should I do if a dxgkrnl.sys blue screen appears in win11? Win11 blue screen 0x00000116 solution

3. Afterwards, you can switch to the [Display], [Sound] and [Input] tab bars respectively to check whether there is an error message displayed in the "Notes" text box. If so, you can click the [Save All Information] button to save the error information to your computer to facilitate subsequent sharing of the error information with others and troubleshooting.

What should I do if a dxgkrnl.sys blue screen appears in win11? Win11 blue screen 0x00000116 solution

Method 3: Run SFC and DISM commands to scan system files

1. Search [cmd] in the search box in the lower left corner, right-click [Command Prompt] character] and select [Run as administrator].

What should I do if a dxgkrnl.sys blue screen appears in win11? Win11 blue screen 0x00000116 solution

2. In the command prompt window that opens, enter the command [SFC /scannow] and press the [Enter] key. Next, System File Checker will scan the system and repair problematic system files.

What should I do if a dxgkrnl.sys blue screen appears in win11? Win11 blue screen 0x00000116 solution

#3. If SFC cannot repair the damaged system files, please enter the following DISM commands in sequence and press [Enter]. After the repair is completed, please restart the computer to see if the blue screen problem is resolved.

The above is the detailed content of What should I do if a dxgkrnl.sys blue screen appears in win11? Win11 blue screen 0x00000116 solution. For more information, please follow other related articles on the PHP Chinese website!

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