AITO introduces more powerful services: innovative remote consultation and convenient "I want to sell a car" function will be launched soon

Thalys Automobile today announced the 2024 service upgrade plan for the AITO Wenjie brand, which includes innovative remote services and the upcoming "I want to sell a car" service. These services will provide users with a more convenient car experience and further meet users' personalized needs. Cyrus Auto's service upgrade plan aims to continuously improve user satisfaction and create more value and convenience for users.

In this service upgrade, Wenjie Brand will provide users with more convenient remote consultation services. If users encounter problems or doubts while using the car, they can contact customer service personnel at any time. They will work with technical engineers to answer users' questions and provide vehicle guidance through real-time online methods. In addition, Wenjie also provides 24/7 real-time care services. Users can obtain risk tips and care services through the care hotline, user-specific service groups or SMS push. These services will provide users with better user experience and protection.

According to the editor’s understanding, Cyrus Automobile’s digital service platform has also achieved major upgrades, including digital work order status visualization, remote intelligent control and other functions. At the same time, the platform has also added a remote signature function. When confirming maintenance work orders and maintenance settlements, users only need to search for the "Sales Service" applet through WeChat to perform remote confirmation operations. In addition, the service group also supports the function of sending pictures and videos. Users can check the vehicle maintenance status in real time, communicate effectively with service personnel, and improve maintenance efficiency.

In addition to the above-mentioned remote service upgrades, Cyrus Auto also plans to launch the "I want to sell a car" service. This service aims to provide users with a more convenient, efficient and transparent second-hand car trading experience. Specifically, Cyrus Automotive will provide professional door-to-door inspection services, and experienced inspectors will conduct a comprehensive inspection and evaluation of the vehicle. At the same time, Cyrus Auto will cooperate with high-quality second-hand car service providers across the country to realize bidding acquisitions and provide one-stop services from transactions, payment to transfer. It is worth mentioning that Cyrus Auto will not charge any fees to users during the entire car sales process. Users can use this service with confidence and enjoy more convenient, efficient and transparent second-hand car trading services.

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