The laptop's cellular capabilities usually work fine, and users can insert a SIM card or use an eSIM. But recently, some people have reported that the cellular option is missing in Windows 11.
No matter whether they restart the PC or unplug and reinsert the SIM card, the cellular option does not show up in Windows 11. Keep in mind that some Windows 10 users are also facing the same issue.
Why don’t my mobile network settings show up on Windows 11?
- Outdated, incompatible, corrupted or problematic drivers
- Cellular data network operators facing issues
- Network adapter disabled
- eSIM profile not working or corrupt
How to enable missing cellular options again on Windows 11?
Before we get started with the slightly more complicated solution, try these quick fixes:
- Make sure your device supports cellular capabilities. Simply having a SIM card slot does not confirm compatibility. Please contact the device manufacturer to verify if it is the same.
- Please contact your network operator and check any issues from them. If the physical SIM card is not detected in Windows 11, you may need to replace the physical SIM card.
- Verify that you have enabled cellular in Windows 11 from Network & Internet settings.
- Turn on airplane mode for at least 30 seconds or disable it if your internet connection is limited.
If none of them work, move on to the fixes listed below.
1. Reinstall the cellular adapter driver
- Press to open the "Power User" menu and select "Device Manager" from the list. WindowsX
- Expand the "Network Adapter" entry and right-click "Mobile Broadband Device" or a device with a similar name, Then select "Uninstall device".
- Check the Try to remove the driver for this device check box and click Uninstall.
- Once completed, restart your computer and Windows will automatically install a new copy of the driver.
2. Roll Back Driver
- Press to open search, type Device Manager, and then click on the relevant search results. WindowsS
- Double-click "Network Adapters", right-click the broadband device, and select "Properties".
- Go to the Drivers tab and click the Rollback Driver button.
- Select a reason for reverting to a previous driver version and click "Yes" to confirm.
Users often find a bug in installed driver versions that causes the cellular option to be missing in Windows 11. In this case, rolling back the driver will do the trick.
If the "Roll Back Driver" option is grayed out, the driver has not been updated, or Windows did not store the necessary files. Here, just head to the manufacturer's website, find the previous stable version, and install the driver manually.
3. Update Driver
- Press to open Run, type devmgmt.msc in the text field, and then click . WindowsREnter
- Expand "Network Adapters", right-click the mobile broadband device or related mobile network adapter, and then select "Update Driver".
- Click AutoSearch for Drivers and wait for Windows to scan your PC for the latest version and install it.
- Finally, restart your computer.
Problematic network devices can be fixed by updating the driver.
If Windows cannot find the latest version, go to the driver download page on the manufacturer's website, select your PC, select Modem/Communications (or a similar entry) as the driver category, and download the update.

Look for any drivers with the words LTE, WWAN, or Mobile Broadband and install them.
For Lenovo devices:
- Sierra Wireless EM7345 4G LTE
For HP devices:
- HP LT4120 Qualcomm ® Snapdragon ”, type ncpa.cpl
- in the text field and click OK. Windows
R
- Right-click the Cellular Network Adapter and select "Properties". Click the Configure button.
-
Go to the Advanced tab, select Selective Suspend
under Properties, then select
Enabled## from the Value drop-down menu #". - Finally, click " OK
- " to save the changes, then restart the computer and check for improvements5. Perform a system restore
- "Create Restore Point" and click on the relevant search results. Windows
- Click the
- System Restore button. Select Choose a different restore point if that option is available, or use the default settings, and click Next.
- Select the oldest restore point from the list and click Next.
Verify the details and click
Finish - to start the restore process. Once completed, check if you can access the internet on Windows 11 using your cellular plan.
-
6. Rollback window
- If you have problems after upgrading to Windows 11, there may be an incompatibility between the device and the latest version. In this case, rolling back to Windows 10 can be a solution. But don’t forget to back up your stored files to avoid data loss.
- How to download and install cellular drivers on Windows 11?
Also, some people prefer to manually install the driver from the manufacturer's website, but this is usually There are risks. Getting the wrong driver can cause device failure. That's why we recommend downloading an effective driver update utility.
When cellular options are missing in Windows 11, both hardware and software are likely to be the culprit. Check network connection details to find any issues and correct them for quick troubleshooting.

The above is the detailed content of How to re-enable cellular options on Windows 11. For more information, please follow other related articles on the PHP Chinese website!

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