36 cities will take the lead in piloting online video express service to make handling minor traffic accidents more convenient

Recently, the Ministry of Public Security announced an initiative to improve public security traffic control services to provide more convenience to the public. This initiative is divided into three aspects: deepening the reduction of licenses to facilitate the people, serving people's travel, and innovating "Internet traffic control" services, covering vehicle driving management and licensing, urban traffic order, accident and illegal handling, driver education and verification, and rural traffic safety Management and other fields.

Starting from June 1, 2023, the first 36 cities across the country will take the lead in piloting and promoting online video services for quickly handling minor traffic accidents. The relevant feature link for this service has been opened on the Traffic Management 12123 App, and it will be implemented from June 1st. Rewritten: The relevant feature link for this service has been enabled on the Traffic Management 12123 App, and it will come into effect from June 1st..

It is understood that after the accident, the parties concerned can make a video alarm through the "Traffic Control 12123" App, and the system will automatically locate the accident location information. During the processing process, the parties involved can use the front and rear cameras of their mobile phones to switch, and conduct on-site safety protection, damage confirmation and on-site information collection under the guidance of the traffic control department.

As far as this editor understands, the parties concerned can check the progress of the accident handling at any time through the "Traffic Control 12123" application. After the accident liability determination is completed, the parties involved will receive a text message notification on their mobile phone and can use the App to view the accident liability and related electronic documents. The accident determination letter does not need to be signed by the parties involved. The prerequisite for using this function is that the accident must be caused by seven common accident causes, such as rear-end collision, lane change, failure to yield, violation of traffic signals, retrograde driving, reversing or rolling away, and the parties involved do not have any illegal behavior such as driving without a license, drunk driving, or escaping. , the vehicle must have compulsory traffic insurance and be in normal condition, and the party’s mobile phone must support the video conversation function.

The launch of this new measure will further simplify the traffic accident handling process, improve efficiency, and provide more convenient services to relevant parties. Through the online video express service, the parties no longer need to wait on site. They can call the police through the App as soon as possible after the accident occurs and provide relevant evidence, thereby speeding up the process of accident identification and compensation. This will undoubtedly bring more convenience to people’s travel safety and the resolution of traffic disputes. We hope this pilot can achieve positive results and provide a useful reference for national traffic management.

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