How to fix: err_name_not_resolved error in Google Chrome

How to Fix: err_name_not_resolved Error in Google Chrome

The "err_name_not_resolved" error in Google Chrome means your browser can't find the website's IP address. This prevents it from connecting to the server hosting the website. Fixing this requires troubleshooting several potential issues. Here's a step-by-step approach:

1. Check your internet connection: The most basic step is to ensure your internet connection is working correctly. Try accessing other websites. If you can't access any websites, the problem lies with your internet connection, not Chrome itself. Restart your modem and router. Contact your internet service provider if the problem persists.
2. Clear your browser cache and cookies: Sometimes, corrupted cached data can interfere with DNS resolution. In Chrome, go to Settings > Privacy and security > Clear browsing data. Select "Cached images and files" and "Cookies and other site data," then click "Clear data."

3. Flush your DNS cache: Your computer stores a cache of DNS records. A stale or incorrect entry can cause this error. The method for flushing the DNS cache varies depending on your operating system:

   • Windows: Open Command Prompt as administrator and type ipconfig /flushdns and press Enter.
   • macOS/Linux: Open your terminal and type sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder (macOS) or sudo systemd-resolve --flush-caches (some Linux distributions). You may need to enter your administrator password.
4. Check your proxy settings: If you're using a proxy server, ensure it's configured correctly. Incorrect proxy settings can prevent your browser from resolving domain names. In Chrome, go to Settings > Privacy and security > Proxy settings. Check your settings and disable the proxy if necessary.
5. Check your hosts file: The hosts file maps domain names to IP addresses. A corrupted or incorrectly configured hosts file can cause this error. The location of the hosts file varies by operating system. Open it with a text editor (as administrator) and ensure there are no incorrect entries blocking the website you're trying to access.
6. Restart your computer: A simple restart can often resolve temporary glitches that might be causing the issue.
7. Check your antivirus or firewall: Sometimes, overly aggressive security software can block access to certain websites. Temporarily disable your antivirus or firewall to see if this resolves the issue. If it does, configure your security software to allow access to the website.
8. Try a different browser or device: If the problem persists only with Chrome, try accessing the website using a different browser (like Firefox or Edge) or a different device. This helps determine if the problem is browser-specific or related to your network configuration.
9. Use a public DNS server: Your internet service provider's DNS server might be experiencing issues. Try using a public DNS server like Google Public DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1 and 1.0.0.1). You can change your DNS settings in your network adapter settings.

Why is My Chrome Browser Showing the "err_name_not_resolved" Error?

The "err_name_not_resolved" error signifies that your computer cannot translate the website's domain name (e.g., www.example.com) into its corresponding IP address. This is a crucial step in accessing any website. Several factors can contribute to this failure:

• Internet connectivity problems: The most common cause. If your computer isn't connected to the internet or has a weak connection, it can't reach the DNS servers needed to resolve the domain name.
• DNS server issues: The DNS (Domain Name System) server responsible for translating domain names to IP addresses might be down, overloaded, or misconfigured.
• Incorrect network settings: Incorrectly configured network settings, such as proxy settings or DNS server addresses, can prevent your computer from resolving domain names correctly.
• Firewall or antivirus interference: Security software can sometimes block access to specific websites or interfere with DNS resolution.
• Corrupted browser cache or DNS cache: Stored data in your browser or operating system's cache can become corrupted, leading to incorrect DNS lookups.
• Hosts file issues: A manually edited hosts file (a file that maps domain names to IP addresses) can contain incorrect or conflicting entries, preventing the correct resolution of the domain name.
• Malware or viruses: In rare cases, malware or viruses can interfere with your network settings or DNS resolution.

What Are the Common Causes of the "err_name_not_resolved" Error in Chrome, and How Can I Troubleshoot Them Effectively?

This question is essentially a combination of the previous two. The common causes are detailed above in "Why is My Chrome Browser Showing the 'err_name_not_resolved' Error?". The troubleshooting steps outlined in "How to Fix: err_name_not_resolved Error in Google Chrome" address these causes effectively. The key is to systematically work through the steps, starting with the simplest solutions (checking your internet connection) and progressing to more advanced techniques (checking the hosts file). Pay close attention to the error messages and any clues they might provide about the underlying problem.

How Can I Prevent the "err_name_not_resolved" Error From Happening Again in the Future?

Preventing this error involves proactive measures to maintain a healthy network configuration and ensure your system is free from malware:

• Regularly update your operating system and antivirus software: This helps protect against malware that could interfere with your network settings.
• Keep your browser updated: Browser updates often include bug fixes and security improvements that can prevent DNS resolution issues.
• Use a reputable DNS server: Public DNS servers like Google Public DNS or Cloudflare DNS often offer better reliability and performance than your ISP's DNS server.
• Avoid modifying your hosts file unless necessary: Incorrectly editing the hosts file can lead to DNS resolution problems.
• Periodically clear your browser cache and cookies: This helps prevent corrupted data from interfering with browser functionality.
• Regularly check your network settings: Ensure your network settings (including proxy settings and DNS server addresses) are correctly configured.
• Monitor your network security: Be vigilant about potential malware infections and take steps to protect your system from threats. Use a reliable antivirus program and keep it updated.

By following these preventative measures, you can significantly reduce the likelihood of encountering the "err_name_not_resolved" error in the future.

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