


realme Xu Qi: 400+ service outlets, covering 95% of prefecture-level cities?
Xu Qi further revealed that it is expected that by the end of this year, the number of realme service outlets will increase to 500 and achieve 80% coverage in university towns. This move will undoubtedly further enhance users’ service experience.
According to ITBEAR, realme provides a number of value-for-money services in terms of after-sales service, including a 30-day replacement period that is twice the industry mainstream standard, four free film stickers per year, free labor costs for after-sales maintenance, and online and offline maintenance. Backup machines are fully provided at all times. It is particularly worth mentioning that on the True Self Service Days from the 16th to the 22nd of each month, users can also enjoy free film application services on-site, which is not included in the regular number.
Recalling that previously, Xu Qi announced a "comprehensive strategic upgrade" of realme's after-sales service in 2023, aiming to achieve the goal of 100% service network coverage in prefecture-level cities, an average repair delivery time of less than 3 days, and fingerprint-free delivery. , these measures together reflect realme’s firm commitment to improving user service experience.
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