JD.com’s “buy more, pay twice as much” service adjustment: Douyin is added to expand the price comparison range on Pinduoduo, Taobao and other platforms

According to news from this site on August 8, JD.com has made important revisions to the "Double Compensation Service Rules for Buying Expensive Prices on JD.com Open Platform", which will take effect on August 8, 2024 and will apply to the third party who opens a store on JD.com's open platform JD.COM. Third party merchants.

The revised version further expands the scope of services to ensure that consumers can enjoy a fairer and more transparent price guarantee when shopping on JD.com.
On the other hand, the revised version originally required that the sales volume of the same product for price comparison should be ≥100 pieces and the front-end display evaluation should be ≥100, but now the standard has been lowered to ≥30.

1. ▲ Application path 1: My-Customer Service-Double Compensation for Buying Expensive

Simply put, the revised version adds Douyin price comparison support and expands the scope of price comparison with platforms such as Pinduoduo and Taobao . For example, a product originally required a price comparison with Taobao's tens of billions of subsidies, but now it can be directly compared with Taobao (excluding Alibaba Auction, Taobao Factory, and Taobao Grocery) for a comprehensive price comparison.

▲ Application path 2: Search for words such as "buy expensive", "buy expensive and double compensation", "buy expensive and double compensation"; "buy expensive and double compensation" service means that after consumers purchase goods marked with this service logo, If the actual paid amount of the order is higher than the actual paid price (including shipping costs) of the same product on JD.com or other specific platforms, consumers can apply for double the difference between the actual paid amount of the order and the actual paid amount of the order with a valid voucher within 24 hours after the order payment. Compensation currently supports Pinduoduo, Taobao (excluding Alibaba Auction, Tao Factory, and Taobao Shopping), Tmall (excluding Alibaba Auction, Tao Factory, and Taobao Shopping), JD.com, Douyin, and Vipshop (including the aforementioned Platform’s website, App, WeChat official account, WeChat mall and mini-programs, etc.), Tuhu Car Care App.
Note from this site: The double compensation service only compares with self-operated/official flagship stores/flagship stores/specialized stores/specialized store products on the above platforms (store qualifications must contain corporate business licenses, and does not compare with individual and individual industrial and commercial stores) ); When comparing prices on Jingdong, you cannot compare Jingxi store products, instant delivery products and second-hand products.

▲ Application path 3: Order details - Service Center - Double compensation if you buy more; the same product refers to the same product with a certain sales volume (≥30) and a number of reviews (≥30), and the product brand and model ( Including but not limited to color, quantity, storage capacity, taste, fragrance, packaging, style, material, ingredients, dimensions, dimensions, specifications, production date, gifts, item number, upgrade), source of supply (JD international products can only be compared by date) Mao International products and Pinduoduo Global Shopping, Vipshop International, Douyin Global Shopping products) and other products with consistent basic information in a single product dimension;

▲ Application path 4: Customer service wake-up - chat interface - click "Buy" "Twice the price" card;
The price of the same product on a specific platform (including shipping costs), that is, the price after deducting general discounts from the product price (based on the amount of the order placed in the same area). Except for Pinduoduo’s instant sales of tens of thousands of people and Tmall’s Juhuasuan, other special discounts will not be compensated, including but not limited to:

1) Appointment for pre-sale;

2) Full discounts that can only be used when purchasing multiple items (cross-border discounts) discounts when the store is full, etc.);

3) Invitation assistance (group of three, group of five, etc.);

4) First order rights for newcomers/membership rights discounts/VIP user rights;

5) WeChat/Alipay/bank card / Random instant discounts on general payment instruments such as credit cards;

6) Virtual assets (Jingdou, gold coins, red envelopes, etc.);

▲ 申請パス 5: 100 億の補助金」チャネル - 中央テキスト (専用顧客サービス) - 補償申請ボタン; (1) 価格比較プラットフォーム: Pinduoduo、淘宝網 (アリオークション、タオファクトリー、タオバオ食品ショッピングを除く)、Tmall (アリババオークション、淘宝工場、淘宝食料品を除く）、JD.com、Douyin、Vipshop（ウェブサイト、APP、WeChat公式アカウント、WeChatモール、および前述のプラットフォームのミニプログラムを含む）、Tuhu Car Ownership APP
注: 上記価格比較プラットフォームでは、自社運営/公式旗艦店/旗艦店/専門店/専門店の商品のみが価格比較に参加できます。インスタントデリバリーのロゴが付いている商品は、JD.com の価格比較に参加できません
(2) 同じスタイル商品：同一スタイルの商品とは、販売数量（フロントに表示される販売数量≧30）、レビュー数（フロントに表示されるレビュー≧30）、商品のブランドおよびモデル（これらに限定されません）を指します。に、色、数量、保存容量、味、香り、包装、スタイル、素材、原材料、サイズ、寸法、仕様、製造日、ギフト、商品番号、アップグレードかどうか）、供給元（JD International 製品はJD International、Tmall International、Pinduoduo Global Shopping、Vipshop International、Douyin Global Shopping の商品とのみ比較できます) 単一の商品次元の基本情報が一致している商品については、同じ種類の商品情報は商品情報に基づいて決定されます。
注: 以下の場合を除きます:
①その特殊性により、カスタマイズされた製品は個別に特定する必要があります。調達価格など
(3) 消費者が実際に支払った金額: Jingdou、E カード、および残高で支払った注文金額を含み、クーポンなどのプラットフォームでの包括的なプロモーションを除く - 消費者が同じ商品を購入したときに実際に支払った金額。特定のプラットフォーム上）× 2。

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