The owner of Jikrypton 001 reported that he was trapped in the car for ten minutes and the door could not be opened. Officials are following up.

News on May 26: Recently, in Hefei, Anhui, Mr. Yu, the owner of a Ji Krypton 001, encountered the embarrassing situation that the car door could not be opened on his way home. According to reports, when Mr. Yu arrived at the downstairs of his home, he found that the vehicle could be unlocked naturally, but all the doors could not be opened normally.

Mr. Yu reported that the door display showed that the door was open, but in fact it was only opened a small crack. In the end, he had to rely on family members to help him get out of the car. During the twelve minutes he was trapped in the car, he urgently contacted Jikrypton’s after-sales service, and the other party said that since the vehicle did not report a fault code and the background data was all normal, the specific cause of the fault could not be confirmed for the time being. Mr. Yu mentioned that this was not the first time he encountered a similar problem. There had been cases where the door could not be opened from outside the car before, which aroused his concerns about the safety of the vehicle.

According to the editor’s understanding, Jikrypton customer service responded to the matter today (May 26), stating that the relevant staff are actively handling it and are considering dispatching Headquarters personnel stepped in to provide more efficient assistance.

According to the current situation, Jikrypton official has not issued a public statement on this incident. At the same time, it remains to be confirmed whether the model involved is a new 001 or an old model.

According to the latest released data, the single-month sales of the new Ji Krypton 001 model in April this year reached 11,729 units. Since its launch on February 27, this model has received widespread attention from the market with a price range of 269,000 yuan to 329,000 yuan.

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