What to do if Win7 has a black screen with only mouse arrows?

When Windows 7 black screen only displays the mouse arrow, it means that the operating system cannot load the graphical interface. Troubleshooting steps are: Check hardware connections Update graphics driver Boot in safe mode Run system restore Repair operating system files Reinstall Windows

Win7 black screen only What to do if the mouse arrow is displayed?

When a black screen appears in Windows 7 and only the mouse arrow is displayed, it indicates that the operating system cannot load the graphical interface normally. Several factors may be causing this issue, including:

Hardware issues:

• Faulty graphics card
• Loose monitor or cable connections or Corruption

Software problem:

• The graphics driver is corrupted or outdated
• The operating system file is corrupted or missing
• Virus or Malware Infection

Troubleshooting Steps:

1. Check Hardware Connections:

• Make sure the cables of the monitor, graphics card and computer host are firmly connected.
• Try using a different monitor or cable to test.

2. Update the graphics card driver:

• Visit the graphics card manufacturer's website, download and install the latest version of the driver.
• If you are unsure of your graphics card model, use a third-party tool such as Speccy to identify it.

3. Start in safe mode:

• Restart the computer. When you see the Windows logo, hold down the F8 key.
• Select "Safe Mode" from the menu that appears.
• If the problem disappears in safe mode, it may be caused by a driver problem or a virus infection.

4. Run System Restore:

• In safe mode, go to Control Panel > System and Security > "system".
• Click the "System Protection" tab and select "System Restore".
• Choose a restore point to restore the system to a better previous state.

5. Repair operating system files:

• In a command prompt (administrator privileges), run the following command:

  <code>sfc /scannow</code>

• This command will scan and repair corrupted system files.

6. Reinstall Windows:

• If all else fails, you may need to reinstall Windows.
• Please back up your personal files and data before reinstalling.

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