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Tmall Supermarket and Cainiao announced the opening of "half-day delivery" in 6 more cities, including Nanjing, Wuhan, Changsha, etc.

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2023-09-10 23:05:08815browse

According to news from this website on September 5, Tmall Supermarket and Cainiao announced today that the "half-day delivery" business will be opened in 6 more cities, including Nanjing, Wuhan, Changsha, Tianjin, Nanchang and Jinhua. Together with the previously announced cities of Hangzhou, Shanghai, Guangzhou, Chengdu, Shenzhen, Dongguan, Huizhou and Foshan, Cainiao’s “half-day delivery” business has opened in 14 cities across the country.

天猫超市联合菜鸟宣布“半日达”再开 6 城,包含南京、武汉、长沙等
▲ Picture source Cainiao official website, the same below

This site learned from Cainiao official that Tmall Supermarket and Cainiao jointly created 1212 For half-day delivery mode, uses 12 noon and 12 midnight as the order payment deadlines, and delivery is before 9 pm on the same day and 12 am on the next day respectively. In cities with "half-day delivery", after consumers open Taobao on their mobile phones and enter Tmall Supermarket, the product details page will have an eye-catching green half-day delivery logo, and the promised delivery time will be displayed, and a service guarantee will be provided for late arrivals.

天猫超市联合菜鸟宣布“半日达”再开 6 城,包含南京、武汉、长沙等

Ying Xinda, the person in charge of the half-day delivery project of Tmall Supermarket, said that the improvement of contract fulfillment capabilities has greatly boosted the number of orders, the number of users, and the frequency of purchases. "In the 8 cities that have achieved half-day delivery, Tmall Supermarket user satisfaction has reached a new high in the past two years."

Cainiao said that the company's "half-day delivery" business is from payment to receipt True half-day delivery across all links, promises timeliness, and compensation for late arrivals. It also promises door-to-door delivery, and compensation for late arrivals.

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