NIO adjusts user rights and model prices, cancels lifetime free battery swap rights

Recently, Weilai announced major adjustments to user rights and model prices. The new policies include canceling the lifetime free battery replacement rights, adjusting the vehicle warranty period from 10 years with no limit on mileage to 6 years or 150,000 kilometers, and lowering the prices of all new cars by an average of 30,000 yuan.

According to the editor’s understanding, Weilai has made adjustments to the car rights of the first owner of a new car. The vehicle warranty period has been changed to 6 years or 150,000 kilometers, but the warranty period for the three electric systems (motor, battery, and electronic control) remains at 10 years with no limit on mileage. In addition, new car owners can enjoy 6 years of free Internet of Vehicles services and lifetime free roadside assistance.

#It is worth noting that Weilai has adjusted the rights of free battery exchange and energy replenishment. New users will have more choices. They can charge at home or pay for battery life at charging and swapping stations according to their needs. In order to meet user needs, NIO also plans to launch flexible charging and swapping service packages.

NIO reserves the car-use privileges enjoyed by users who have taken delivery of their cars, including lifetime free battery replacement. For users who purchase a new car, they can choose to transfer the car rights and interests of the original car to the new car, or choose to give up the car rights and interests to deduct the car purchase price, up to a maximum of 30,000 to 50,000 yuan. According to statistics, NIO currently has more than 330,000 users. Implementing this policy will require NIO to pay more than 10 billion yuan in subsidies.

According to the latest data, Weilai’s new car delivery volume in May this year declined month-on-month and year-on-year, to 6,155 vehicles. As of the end of May 2021, NIO's cumulative delivery volume in the first five months of this year has reached 43,854 vehicles, a year-on-year increase of 15.8%. To date, NIO’s cumulative delivery volume of new cars has exceeded 333,400.

The user rights adjustments and model price reductions made by NIO are of great significance to the brand and its vast user base. NIO hopes to use this initiative to better meet user needs and further increase sales. Facing the increasingly fierce competition in the electric vehicle market, NIO is facing new challenges, but it will also usher in more opportunities to enhance user experience through continuous improvements and adjustments.

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