How to make customer service jump in uniapp

With the continuous development of Internet technology, more and more companies are beginning to pay attention to the importance of customer service. In terms of mobile applications, many companies have developed their own applications to provide users with more convenient services. In Uniapp development, how to implement the customer service jump function has also become a concern for many developers. This article will introduce to you how Uniapp implements customer service jump.

1. What is Uniapp?

Uniapp is a multi-terminal development framework based on the Vue.js ecosystem. It can package a code into applications for multiple platforms at the same time. In Uniapp, we can use Vue.js to develop cross-platform applications, which also support running on multiple platforms such as WeChat mini-programs, H5, App, and Alipay mini-programs.

2. How does Uniapp implement customer service jump?

In fact, it is not difficult to implement customer service jump on Uniapp. We only need to use the customer service function provided by WeChat. The specific steps are as follows:

1. Introduce WeChat JSSDK into the Uniapp project:

In the index.html page of the Uniapp project, we need to introduce the link address of WeChat JSSDK, so Only then can you use the customer service functions provided by WeChat. The code is as follows:

<script></script>

2. Configure WeChat JSSDK information:

In the Uniapp project, we need to configure the WeChat JSSDK information so that the WeChat client can be used normally. In the pages.json file, we need to configure the following information:

{
  "pages": [
    {
      "path": "pages/index/index",
      "config": {
        "navigationBarTitleText": "首页",
        "usingComponents": {}
      },
      "jsApiList": ["onMenuShareAppMessage"]
    }
  ],
  "global": {
    "wx": {
      "appid": "appid",
      "secret": "secret",
      "jsapi_ticket": "",
      "access_token": "",
      "token_expires_in": ""
    }
  }
}

Among them, jsApiList is the list of WeChat JSSDK interfaces that the Uniapp page needs to call. Here, we only need to call the onMenuShareAppMessage interface.

3. Write the code to jump to customer service:

In the Uniapp project, we need to write the code to jump to the customer service page. Specifically, we need to use the onMenuShareAppMessage interface provided by WeChat to send the jump link to the user. In the page.vue file of the Uniapp project, we can write the code like this:

export default {
  created() {
    this.initShare();
  },
  methods: {
    initShare() {
      const that = this;
      wx.ready(function() {
        wx.onMenuShareAppMessage({
          title: "消息标题",
          desc: "消息描述",
          link: "http://xxxxxxxx.com",
          imgUrl: "http://xxxxxxxx.com/img.jpg",
          success: function() {},
          cancel: function() {},
        });
      });
    },
  },
};

In this code, we use the wx.ready function to monitor the WeChat API loading completion event. After listening to the event, we can call the onMenuShareAppMessage function provided by WeChat to send the jump link. Among them, title represents the message title, desc represents the message description, link represents the jump link, and imgUrl represents the message image.

3. Summary

The above are the steps for Uniapp to implement customer service jump. In general, it is not difficult for Uniapp to jump to customer service. You only need to use the customer service function provided by WeChat. For enterprises, using Uniapp to implement customer service jumps can provide users with more convenient services and improve user satisfaction.

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