What should I do if I have already registered DingTalk and forgot my password?

If you forget your DingTalk password, you can retrieve it through the following methods: 1. Retrieve it through your mobile phone number; 2. Retrieve it through your email (requires binding); 3. Contact DingTalk customer service (relevant information is required to verify your identity) ).

What should I do if I have registered with DingTalk and forgot my password?

1. Retrieve password through mobile phone number

• Open the DingTalk login interface and click "Forgot Password"
• Select "Retrieve by mobile phone number", enter the registered mobile phone number
• DingTalk will send a verification code to the mobile phone, enter the verification code to change the password

2. Pass Retrieve password by email

• If your email address was bound when registering DingTalk, you can click "Retrieve via email"
• Enter the bound email address, and DingTalk will Send an email to your email address
• Click the link in the email to change your password

3. Contact DingTalk customer service

## If none of the above methods are able to retrieve the password, you can contact DingTalk customer service
• Customer service will verify your identity and help you retrieve the password
• Customer service phone: 400-860-8596, working hours: 8:00 -23:00

Warm reminder:

It is recommended to change the DingTalk password regularly to ensure the security of the account.
• If you forget your password and try to retrieve it multiple times but fail, your account may be locked.
• When contacting DingTalk customer service, please prepare the mobile phone number or email address used during registration and other relevant information to verify your identity.

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