Alipay quietly launched an intelligent assistant, and we also secretly tested it

Alipay was revealed to have launched a new AI product!

Qubit learned that Alipay conducted a grayscale test on an AI intelligent assistant.

The entrance to this AI product is located on the core homepage of Alipay, but it is hidden deep.

If you are lucky enough to be in grayscale, you will see the "Intelligent Assistant" button when you click the plus sign in the upper right corner of the homepage.

However, Alipay’s intelligent assistant is different from the common large models of conversational communication and assisted creation, but is more of a service-oriented AI assistant.

According to its interface display, service instructions such as medical consultation, office provident fund check, buying air tickets, finding a toilet, and recommending movies can be carried out.

In addition, it can also recommend the corresponding functions of Alipay or directly connect to mini programs according to needs, serving as an intelligent navigation within the App.

After learning the news, Qubit immediately clicked on the plus sign in Alipay. At first glance, he really qualified for the gray test, so he immediately took the first step. Hand measured.

A variety of life information can be queried through conversation

Let’s briefly summarize. This intelligent assistant is different from the general dialogue or creative large models, but a service type that is deeply bound to Alipay. AI assistant.

Its main function is to match or call functional modules or mini-programs within the Alipay ecosystem (including third parties) to answer users’ questions about medical consultation, information recommendation, business travel, etc.

Depending on the module, the model's answer may be directly extracted information, or it may inform the user of the usage method and corresponding entrance.

For example, our first question about the weather is "Will it rain tonight?"

The response speed is quite good, the results are given in about two or three seconds, and we know that our intention is to understand the weather conditions, and conduct an accurate search based on the current positioning.

But if you look closely at the text of the reply, you will find that it does not directly reflect the answer to the question, and it seems to have some traces of a template.

The second question is about travel. You only need to ask directly how to get to the destination, and the intelligent assistant will automatically plan based on the positioning. There is no need to manually explain the current location unless The current location is not the starting point.

The same shortcoming is that if you directly ask how much it costs to take a taxi, the intelligent assistant will not provide this information, but directly give the entrance to the taxi app.

But overall, the problem is not big. After all, if you really want to take a taxi, you have to enter the corresponding program.

If you want to travel far away, you can also use it to help search for air tickets and high-speed rail information, and recommend some hotels by the way.

Moreover, the multi-round dialogue capability is also good. We omitted the location and task information respectively, and the Alipay intelligent assistant can accurately determine our intentions based on the context.

Of course, as an assistant in a payment software, you must also be able to solve the most basic payment-related problems.

For example, through dialogue, we can directly ask the assistant to help us call up last month's bills, and we can also specify a certain type of consumption and let the assistant give the corresponding data.

Of course, the information given does not directly point to the problem, but provides the corresponding original data, which needs to be further reviewed by yourself.

At present, it seems that AI assistant can process our data with a certain degree of accuracy. For example, when we ask to query the specified credit card statement date, it can accurately locate Go to the card you want to check.

The information stored in a third party cannot be obtained directly, but the intelligent assistant will also provide detailed query methods and corresponding entrances.

Of course, in addition to the functions and mini-programs in Alipay, you can also ask questions about general knowledge or life, or insist on having awkward conversations.

As for the input method, as you may have seen from the previous screenshots, it supports both typing and voice modes.

You can also upload pictures, but at present this function is still a vase, and the reply you get after uploading is that you don’t have the ability to understand pictures.

#In short, the intelligent assistant Alipay is testing can basically meet our daily needs, but there is still a lot of room for improvement in the details.

Have you been affected by grayscale? Welcome to share your experience and feelings.

The above is the detailed content of Alipay quietly launched an intelligent assistant, and we also secretly tested it. For more information, please follow other related articles on the PHP Chinese website!