Google Chrome Android version crash troubleshooting guide: 1. Check the network connection to ensure the network is stable; 2. Clear the browser cache and data; 3. Update Google Chrome; 4. Disable unnecessary extensions ; 5. Check for Android operating system updates; 6. Uninstall and reinstall Google Chrome; 7. Contact Google Support.
Google Chrome Android version crash troubleshooting guide
Problem: Google Chrome Android version App crashes?
Answer: The solution is as follows:
1. Check the network connection
Make sure your device is connected to a stable and effective Internet network.
2. Clear cache and data
- On your Android device, open the Settings app.
- Go to Applications >Application Manager.
- Find and click "Google Chrome".
- Click "Storage" > "Clear Cache/Data".
- Restart Google Chrome.
3. Update Google Chrome
- Open the Google Play Store.
- Click the menu icon in the upper left corner.
- Select "My Apps & Games".
- Find "Google Chrome" and click "Update".
4. Disable extensions
- In Google Chrome, click the three-dot menu icon in the upper right corner.
- Select "More Tools" > "Extensions".
- Disable all unnecessary extensions.
- Restart Google Chrome.
5. Check for Android OS updates
- Open the Settings app of your Android device.
- Go to "System" > "System Updates".
- Check if there are any available updates.
- Install updates and restart the device.
6. Uninstall and reinstall Google Chrome
- On your Android device, tap and hold the Google Chrome icon.
- Select "Uninstall".
- Re-download and install Google Chrome.
7. Contact Google Support
If none of the above methods resolve the issue, please contact the Google Support team via the following link:
https ://support.google.com/chrome/android
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