Home > Article > Mobile Game Tutorial > A minor charged 6,400 yuan for playing "Eggboy Party", and his father went to NetEase to seek explanation.
DoNews reported on April 9th that according to Whip Niu Shi, today, the Weibo topic #boy played games and recharged 20,000 yuan and his father slapped himself in the face# became a hot search topic. According to a video content, a father said that his son When I was playing a game called Egg Boy Party on my mobile phone, I recharged 6,400 yuan in 10 minutes. In recent days, I recharged a total of 10,000 to 20,000 yuan.
The father believed that it was the son’s fault for not educating his father, and he felt sorry for everyone if he failed to discipline his children well. Then he slapped himself angrily. At the same time, the father also said that he would first send his son to the police station that day (April 8), and then go to the school and game company the next day (April 9).
#After the incident became a hot search topic, many netizens gathered around to watch, and they also had different views on the incident. Some netizens believe that the school and the game are not responsible and it is the parents' management negligence. After the incident, they can go to customer service to appeal for a refund instead of dealing with the problem in a way that may have a psychological impact on the children.
Some netizens gave suggestions that parents should set up mobile phone consumption reminders and ensure that mobile phone payment passwords are not seen by children. At the same time, they should also shoulder management responsibilities and educate children well. Other netizens believe that game manufacturers should establish a comprehensive anti-addiction and ban on minors system, such as "face-swiping" login and other methods, and strictly implement the real-name system for netizens, instead of allowing children of several years old to recharge at will.
In response to this matter, Eggboy Party customer service stated that there will be corresponding recharge and play time restrictions for users under the age of 18. Could it be that the parents have enabled password-free payment or the children know the payment password. If an underage child charges money by mistake, he or she can submit a refund application directly to the official account, and a specialist will handle it after submission. After review, check whether a refund can be made and the refund ratio.
According to China News Network, the person involved said that he had gone to the game company to handle the matter, and said that the refund was not important. His request was to prevent children from playing games in the future. According to previous reports by China Central Broadcasting Network, it is common for minor users to recharge more than 1,000 yuan or more than 10,000 yuan on "Danzi Party". The problem focused on minors completing real-name authentication and recharging games without their parents’ knowledge.
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