Samsung Galaxy S23 series fingerprint recognition failure, software update is coming soon

Recently, Samsung pushed the One UI 6.1 update for the Galaxy S23 series mobile phones. However, the update accidentally affected the phone's fingerprint recognition function, causing a series of problems. According to user feedback, when trying to use fingerprint recognition to unlock the phone, the first recognition often fails and requires two more attempts to unlock the phone. Some users even said that the system would crash every time they used fingerprint recognition and they had to try twice in a row to unlock.

This problem is not an isolated phenomenon, but was confirmed by a community manager on the Samsung Korean Community Forum. He frankly acknowledged the problem and apologized to affected users. He explained: "We are deeply sorry, because in some cases, the fingerprint recognition function in the lock screen state does not work properly, and a notification window may even appear."

After the data editor Analysis: Samsung is aware of the problems caused by software updates and is actively seeking solutions. The community manager also made it clear: "In response to this problem, we will launch a software update as soon as possible to fix it. During this period, please keep the automatic update status of the mobile phone system in order to receive the repair update in time. We apologize for the inconvenience caused to everyone. We once again express our deep apologies and ask everyone to wait patiently for the push of software updates.”

In the Samsung Galaxy S23 series, users can choose to use facial recognition or PIN code as an alternative unlocking method to enable fingerprint recognition. before functionality returns to normal.

The above is the detailed content of Samsung Galaxy S23 series fingerprint recognition failure, software update is coming soon. For more information, please follow other related articles on the PHP Chinese website!