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HomeCommon ProblemHow to restore chat history after logging into WeChat from a new device

If you log in to WeChat on a new device, you can restore the chat history through the following steps: back up the chat history on the old device; log in to the WeChat account on the new device; restore the chat history from the computer or iCloud.

How to restore chat history after logging into WeChat from a new device

How to restore chat history when logging into WeChat on a new device

When you log in to WeChat on a new device, you can use Follow the steps below to restore chat history:

Step 1: Back up chat history

  • Open WeChat on the old device, click "Me"-> "Settings" ->"Chat"->"Chat history backup and migration".
  • Select "Backup to Computer" or "Backup to iCloud".

Step 2: Log in to the new device

  • Install WeChat on the new device and log in to your WeChat account.

Step 3: Recover chat history

  • Recover from computer:

    • Connect the new device to the computer using a USB cable.
    • Click "Restore Backup" in the lower left corner of the WeChat interface and select the backup file you saved on the old device.
  • Restore from iCloud:

    • Click "Restore Backup" on the WeChat interface of the new device and select "Restore from iCloud ".
    • Enter your iCloud account and password and select the backup file you saved on your old device.

Note:

  • It takes a certain amount of time to restore the chat history, and the specific time depends on the size of the chat history.
  • After restoring the chat history, the old chat history on the new device will be overwritten.
  • If you did not back up your chat history on your old device, it cannot be restored.
  • If you enable WeChat cloud storage, the chat history will be automatically restored after logging in on a new device.

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