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php Editor Youzi is writing a review on Xiaohongshu. How should I deal with unsatisfactory reviews? If you are not satisfied with the review, you should analyze it objectively. You can try to contact the reviewer to understand the cause of the problem, or you can provide explanation and clarification in the review. At the same time, maintaining good communication and processing methods can help improve user experience and establish a positive and interactive community atmosphere. Only by not indulging in negative emotions and being good at guiding and handling can you solve problems better.
1. What is the solution to prevent Xiaohongshu comments from sinking?
Generally speaking, after Xiaohongshu comments are published, the system will automatically review them. If there are no problems with the comments, they will naturally sink to the bottom after a while. Therefore, if you find that your comment is hanging at the top for a long time, you can wait patiently for a while and see if anything changes.
The unsatisfactory evaluation content may be due to problems with the content. Please check whether your review contains sensitive words, advertising information or other illegal content. If these problems exist, the Xiaohongshu system will pin your review to the top to prevent the spread of bad information. If you find any problems, please delete the review promptly and repost it. This can avoid being banned and ensure a positive and healthy communication atmosphere on the platform.
3. Contact Xiaohongshu customer service: If none of the above methods can solve the problem, you can try to contact Xiaohongshu customer service. Feedback your situation to them and provide relevant screenshots so that customer service staff can help you check the problem and handle it.
4. Refresh the browser or log in again: Sometimes, the failure of Xiaohongshu comments to sink may be due to browser cache or account issues. Try refreshing the browser or logging in to Xiaohongshu again to see if that solves the problem.
5. Update the Xiaohongshu App: If you post comments through the mobile App, make sure your App version is the latest. Sometimes, there may be some problems in the old version, which may be improved after updating the App.
2. Why do Xiaohongshu’s comments not sink to the bottom?
1. System review: After Xiaohongshu comments are published, they need to be reviewed by the system. Comments may not be posted during moderation. Once approved, the comments will naturally sink to the bottom.
2. User interaction: The lack of comments on Xiaohongshu may be related to user interaction. If your comment gets a lot of likes, retweets, or replies, it may be pinned to the top so more people can see it.
3. Network delay: In the case of poor network environment, there may be a delay after the comment is posted. At this time, the comments will not sink to the bottom immediately. They will automatically sink to the bottom after the network stabilizes.
4. Adjustment of platform rules: The Xiaohongshu platform will adjust the rules from time to time to improve user experience. In these cases, the lack of sinking of comments may be intentional on the platform to make popular comments more visible to users.
The reason why Xiaohongshu comments do not sink to the bottom may be caused by many reasons. When facing this problem, we can try to solve it by waiting, checking the review content, contacting customer service, refreshing the browser or updating the App. We must also understand the relevant rules of the Xiaohongshu platform, abide by the platform specifications, and publish compliant comments.
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