Where to find Kuaishou customer service

Question: Where is the entrance to Kuaishou Customer Service Center? Answer: Mobile APP: Personal Center - Settings - Customer Service Center Computer Web: Help Center - Contact Customer Service

Where to find Kuaishou customer service

Customer Service Center Entrance

• Mobile APP:

  • Open Kuaishou APP , click the "Me" icon in the upper right corner.
  • Enter the personal center page and click "Settings".
  • Find the "Customer Service Center" option on the "Settings" page.

• Computer web page:

  • Visit Kuaishou official website (www.kuaishou.com).
  • Click "Help Center" in the upper right corner of the page.
  • In the "Help Center" page, find the "Contact Customer Service" option.

Customer service contact information

After entering the customer service center, there are many ways to contact customer service:

• Online Customer Service:

  • Click the "Online Customer Service" button to enter the online customer service chat window.
  • Enter your question and the customer service staff will answer it for you online.

• Telephone customer service:

  • Call the customer service hotline: 4000309819.
  • According to the voice prompts, select the corresponding service type to connect to the telephone customer service.

• Email customer service:

  • Send an email to: support@kuaishou.com.
  • Describe your problem and contact information in detail in the email, and the customer service staff will respond as soon as possible.

Other methods

In addition to the above customer service channels, you can also contact customer service through the following methods:

• Kuaishou official Weibo: @快手
• Kuaishou official WeChat account: kuaishou

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