How to resolve device conflicts in Douyin Express Edition activities

TikTok Speed ​​Edition activity device conflict resolution: log in to another device to log out of the account, and then log in to the account on the device where the prompt device appears. When unable to log in to another device, change the account login information. Click "Release Device Conflict" on the prompt page and enter the verification SMS to resolve the device conflict.

How to resolve device conflicts in the Douyin Express Edition event?

When you encounter a device conflict prompt when participating in an event on Douyin Express Edition, it means that the account has already logged in to another device. The solution is as follows:

1. Log in to another device

• Log out of the currently logged-in Douyin Express account.
• Use the account with the device conflict prompt to log in to another mobile phone or tablet.
• Participate again on a new device.

2. Change the account login information

• If you cannot log in to another device, you can try to change the account login information.
• Open the Douyin Express version, click "My" - "Settings" - "Account and Security".
• In "Mobile Phone Binding" or "Account Password", select the option that needs to be changed.
• Enter the new mobile phone number or password and complete verification.
• After the change is successful, you can use the new device to log in to your account and participate in activities.

3. Resolve device conflicts

• On the page where the device conflict prompt appears, click "Remove Device Conflict".
• The system will send a verification text message to the registered mobile phone number. After entering the verification code, the device conflict can be resolved.
• After successful removal, you can continue to participate in activities on the current device.

Reminder:

• Due to security reasons, one account can only be logged in on one device at the same time.
• If device conflicts occur frequently, it is recommended to check whether the account has been maliciously logged in by others and change the account password in a timely manner.

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