How to retrieve my Douyin account and works

How to retrieve Douyin account and works: Retrieve Douyin account: check the bound email or mobile phone number, or verify the identity through Douyin customer service. Retrieve works: Check published works, draft box, or contact Douyin customer service to provide supporting documents to retrieve them.

How to retrieve Douyin account and works

Retrieve Douyin account

• Check your registered email and mobile phone number: Log in to the platform where your Douyin account is located and check whether your email or mobile phone number is bound. If it has been bound, you can retrieve it through your email or mobile phone number.
• Use Douyin customer service: Contact Douyin official customer service, provide relevant information (such as ID card, mobile phone number, etc.) and verify your identity, you can retrieve your Douyin account.

Retrieve works

• Find published works:In the Douyin client, enter "My" page, click "Published" to view your previously published works.
• View draft box: Enter the "My" page, click "Draft Box" to view your unpublished drafts, which can still be saved and published.
• Contact Douyin customer service: If the work cannot be retrieved through the above methods, you can contact Douyin customer service to explain the situation and provide relevant supporting documents (such as screenshots of the work, account screenshots, etc.). Douyin customer service will help you retrieve your works.

Notes

• Keep your account safe: To avoid losing your account, please set a strong password and enable two-step verification.
• Back up your works regularly: Back up important works to other devices or cloud storage to prevent accidental loss.
• Report violations promptly: If your Douyin account or works have been misappropriated or deleted by others, please report it to Douyin officials in a timely manner to safeguard your rights and interests.

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