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How to contact JD online customer service

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2024-03-23 17:30:42899browse

php Editor Xigua will introduce to you that JD.com, as the largest comprehensive online shopping mall in China, provides convenient online customer service services to facilitate users to solve problems encountered during shopping. Users can log in to their account through JD.com's official website, find the "Contact Customer Service" entrance at the bottom of the page, and select online customer service to communicate. In addition, JD.com also provides a variety of contact methods such as customer service hotline and WeChat customer service to ensure that users can get timely help to solve problems.

How to contact JD online customer service

How to contact JD online customer service

Answer:Click on the online customer service in my customer service, click to contact the manual customer service after sending the transfer, and enter the manual service

Details description:

1. Enter JD.com and click [Customer Service] in [My].

How to contact JD online customer service

2. Click [Online Customer Service] at the bottom.

How to contact JD online customer service

3. Enter and send [Transfer to Manual], and click [Contact Manual Customer Service].

How to contact JD online customer service

4. Select the question you want to know about, and then click [Enter manual service].

How to contact JD online customer service

5. You can automatically jump to JD’s manual service and have a contact conversation.

How to contact JD online customer service

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