What is 400? Detailed explanation: Introduction to 400 telephone

php editor Xigua will explain the ins and outs of the 400 call in detail. The 400 hotline is a corporate customer service hotline, starting with "400". The call is free for users and the company pays the fee. This phone service enhances the corporate image and provides customers with a convenient way to communicate. Through the 400 hotline, companies can achieve round-the-clock customer service support, improve service quality, and enhance customer stickiness. With the development of e-commerce, 400 telephone numbers have become an indispensable customer service tool for enterprises.

The 400 phone number is a nationally unified and powerful virtual telephone switchboard composed of 10 digits, specially designed by telecom operators for enterprises and institutions. All incoming calls to the 400 telephone number switchboard will be transferred to the pre-bound physical phone for answering, helping enterprises to achieve uniformity and standardization of external publicity.

Currently, 400 phone numbers are divided into 6 large number segments, namely 4000 and 4006 provided by China Unicom; 4001 and 4007 provided by China Mobile; and 4008 and 4009 provided by China Telecom. Applying for a 400 phone number is relatively simple and convenient. It usually only takes 1 to 3 working days to successfully open a dedicated 400 phone number for an enterprise.

Generally speaking, at the same time, there are only a few to dozens of customers calling the company's 400 number, so the 400 number is almost never busy. In addition, the 400 phone number is a national communication tool. No matter where you call, you don't need to add an area code, which is very convenient. For those who make 400 calls, they do not need to bear the long-distance charges, but only the local charges.

In practical applications, companies will bind the phones of different departments to the 400 phone and enable the voice navigation function, so that callers can quickly find the department they want to find or what they want to find. people. Of course, the 400 number can also be bound to a mobile phone. During non-working hours, companies can bind a personal mobile phone to ensure that consulting services can be provided to customers throughout the day.

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