Home > Article > Software Tutorial > What's wrong with the black screen when scanning on WeChat? Reasons why the WeChat scan black screen
php editor Yuzai will answer your question about scanning the black screen on WeChat. If you encounter a black screen when using the WeChat scanning function, it may be caused by camera failure, software problems, or improper permission settings. You can try to restart the WeChat app, check whether the camera is working properly, clear cache data, or check application permission settings to solve the problem of black screen caused by WeChat Scan. Hope the above suggestions are helpful to you!
What’s going on with the black screen when scanning WeChat? Reasons for black screen when scanning WeChat
1. Permission setting issues: First, make sure WeChat has obtained camera and storage permissions. These permissions can be checked and turned on in your phone's app settings.
2. The scanning environment is too dark: If the light in the scanning environment is insufficient, the QR code may not be recognized properly and a black screen may occur. At this time, it is recommended to try scanning in a brighter environment.
3. Device hardware problems: Failure of the mobile phone camera or related hardware may also cause a black screen. You can try restarting the phone or performing a system upgrade to see if the problem can be solved.
4. WeChat version problem: If the WeChat version is too low or too high, it may cause compatibility issues and lead to a black screen when scanning. Try updating WeChat to the latest version, or roll back to the previous stable version.
5. In addition, problems may also be caused by WeChat’s internal settings or bugs. You can try to re-adjust the camera permissions in WeChat settings to ensure that WeChat is compatible with the camera.
If none of the above methods can solve the problem, it is recommended to contact WeChat customer service or go to a mobile phone repair store for further help. At the same time, please also pay attention to ensuring the security of your account to avoid affecting your use of WeChat.
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