Can Kuaishou store reviews be deleted after being reviewed? Is there any impact?

php Editor Baicao Kuaishou Store evaluation is the user's evaluation of the merchant's services and products. Deletion will affect the merchant's reputation and sales. Therefore, it is recommended that merchants treat evaluations carefully, respond promptly and actively improve problems to avoid negative evaluations. If the evaluation is untrue, you can complain to the platform and request its deletion, but valid evidence must be provided. All in all, reviews are an important reference for merchants, and deletion must be carefully considered to avoid adverse effects on the merchant's image and business.

1. Introduction to Kuaishou Store evaluation system

The evaluation system of Kuaishou Store includes public evaluation and private evaluation. Public evaluation means that buyers can freely choose whether to disclose their evaluation of the seller after the transaction is completed. The evaluation content and star rating will be displayed to other users. For private reviews, only the seller can view the review content, and other users cannot access it. This dual review format gives users more options to decide how public their reviews should be based on their personal preferences. At the same time, private evaluation also provides buyers with a more private and confidential evaluation method, allowing users to express their true views on the transaction more freely without worrying about the perceptions of others. This differentiated evaluation mechanism aims to provide users with a more personalized and flexible evaluation method, so that users can delete it after submitting their evaluation.

2. Can Kuaishou store evaluation be deleted?

The store's evaluation system is relatively flexible. If the user chooses to make a public evaluation, the evaluation can be deleted afterwards. The specific operation is to enter the "My Orders" page in the Kuaishou Store interface, select the order for which the review needs to be deleted, and click the "Delete Review" button. However, it should be noted that deleting a review will not directly delete the review content, but will turn it into a blank review, and the star rating will also become unrated. There is a limit to the time for deleting a review. Generally, deletion can only be done within 24 hours after the review.

If it is a private review, since only the seller can view the review content, the buyer cannot delete it on his own and needs to contact the seller to modify or delete it. However, it should be noted that if the transaction has been completed, the seller can no longer modify or delete the review.

3. Will the deletion of Kuaishou store reviews have an impact on sellers?

For sellers, reviews are a very important reference indicator. Good reviews can increase credibility and store sales, while bad reviews may affect a store's credibility and sales. Therefore, sellers generally do not delete reviews easily. If a buyer has a problem with a product or service, it is recommended to communicate with the seller first and avoid giving negative reviews or deleting reviews easily.

If the review content contains inappropriate remarks, such as malicious attacks, insults and other violations, the seller can complain to Kuaishou customer service and request that the inappropriate review be deleted.

In summary, Kuaishou Store reviews can be deleted later, but you need to pay attention to the deletion time limit and the situation where the review content becomes a blank review. For sellers, reviews are a very important reference indicator, and reviews are generally not easily deleted. If there are any violations in the evaluation content, you can complain to Kuaishou customer service and request that the inappropriate evaluation be deleted. I hope this article can answer your questions and allow you to better use Kuaishou Store for e-commerce transactions.

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