What are the new refund-only rules on Taobao?

php Editor Apple Recently, "Taobao" announced a new refund-only rule, which attracted widespread attention. This new rule will have a significant impact on the rights of consumers and sellers, so it is necessary to understand it in detail. Under the new rules, will the conditions and procedures for consumers to apply for refunds change? How will sellers respond to this change? This article will analyze the new refund-only rule of "Taobao" and bring you the latest relevant information.

What are Taobao’s new refund-only rules?

1. Product defects:

When the buyer finds that the product has minor flaws but does not affect its use, he or she can request a refund.

2. Order error:

If the order amount is wrong, when the buyer pays more or less, he or she can apply for repayment.

3. The product does not match:

When the buyer receives a product that does not meet the requirements but is acceptable, he or she can apply for a refund.

4. Other situations:

There are other situations where the buyer can request a refund only, depending on the specific circumstances.

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