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Huya's YOWA cloud game will cease operations in April this year, and users can apply for refunds

王林
王林forward
2024-02-13 17:09:24740browse

According to news from this site on February 10, the official website of Huya's YOWA cloud game issued an announcement to cease operations. Due to adjustments in business operation strategies, "YOWA" will cease operations at 11:00 on April 4, 2024 .

虎牙旗下 YOWA 云游戏今年 4 月停止运营,用户可申请退款

YOWA cloud game has PC and mobile versions, supports remote control of computers by mobile phones, and the app was updated in January this year.

虎牙旗下 YOWA 云游戏今年 4 月停止运营,用户可申请退款

Huya’s revenue in the third quarter of 2023 was 1.648 billion yuan, with net income of 12.1 million yuan. Both live broadcast and advertising revenue fell year-on-year.

This site attaches the notice regarding the suspension of operations as follows:

  • At 11:00 on January 4, 2024, YOWA will stop recharging and new user registration, but existing users You can still log in to YOWA and use the remaining time in your personal account.

  • At 11:00 on April 4, 2024, the server will shut down and cease operations, and users will not be able to log in and use YOWA. Please save personal data (such as game progress, comments, etc.) as soon as possible.

  • 3. At 11:00 on April 4, 2024, the official website, forum, and exclusive customer service will be closed.

Regarding the refund issue, the official announcement stated:

For the remaining permanent game time in your account, starting from 11:00 on March 4, 2024 Until 11:00 on April 4, 2024, you can submit a refund application registration through YOWA outage user refund registration. We will process your refund application uniformly after 11:00 on April 4, 2024. Within 30 days The refundable amount in your personal account will be returned to the payment account number you filled in within a natural day.

If you do not submit a refund application before 11:00 on April 4, 2024, it will be deemed that you have voluntarily given up the corresponding rights, and you have no right to ask us for any compensation or compensation. The refundable amount is the permanent time remaining in your "YOWA" account when the service is suspended * the unit price at the time of recharge (yuan/hour).

After the cessation of operations at 11:00 on April 4, 2024, unless otherwise stipulated by laws and regulations or otherwise agreed in the agreement signed between us and you, all account data, user information and other information in the "YOWA" App It will be deleted in accordance with the Personal Information Protection Act.

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