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How to cancel an order on Dianping

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2024-02-06 17:00:311871browse

How to cancel an order on Dianping? Dianping is a consumption evaluation software used by many friends. It can provide us with consumption evaluations of all stores around us, allowing us to freely choose according to our own preferences and needs, and obtain higher-quality life consumption services. In Dianping, there are also many coupons for stores around you. You can buy them at any time, and you can get a refund at any time if you don’t need it. However, some friends don’t know how to get a refund. The editor will bring it to you below. Introduction to order refund methods. How to cancel an order on Dianping

How to cancel an order on Dianping

php Xiaobian Banana will introduce to you how to cancel an order on Dianping. When using Dianping's reservation service, if you encounter a situation where you need to cancel your order, you can complete the cancellation operation through simple steps. There are two main situations of order cancellation, one is an unpaid order, and the other is a paid order. For unpaid orders, you can cancel them directly on the Dianping APP or web version; for paid orders, you need to contact Dianping customer service to apply for a refund. By following the correct operating procedures, you can easily cancel your order and enjoy a convenient service experience.

2. Find the order that needs to be refunded on the "My Orders" page, and click to enter the order details page.

3. Find the "Apply for Refund" button on the order details page and click to proceed.

Fill in the reason and explanation for the cancellation on the pop-up page, and upload relevant supporting materials (such as photos or screenshots, etc.). Please be sure to provide a true and credible reason for the refund to avoid affecting the refund review result.

How to cancel an order on Dianping

5. After submitting the refund application, the system will automatically send the refund application to the merchant. The merchant can agree or reject the refund request and give a response within the specified time. processing results.

6. If the merchant agrees to the refund request, the refund amount will be returned to your payment account. If your refund application is rejected by the merchant, you can contact the merchant again to communicate the solution, or file an appeal with Dianping customer service.

7. It should be noted that the refund policies of different merchants may be different, so before placing an order, please understand the merchant's refund policies and procedures to avoid unnecessary losses and troubles.

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