Learn about service and support from the people at Apple Vision Pro

#Buy an AppleCare Service Plan for Apple Vision Pro and get peace of mind.

Every Apple Vision Pro comes with a one-year limited warranty and 90 days of free technical support. AppleCare service plans extend coverage, including unlimited accidental damage protection. Each incident of accidental damage protection is subject to a service fee. Warranty service is effective from the date of purchase of the AppleCare service plan.

Apple certified service and support coverage

24/7 via chat or phone Contact an Apple expert first

Get unlimited accidental damage protection1

Battery Service Scope 1

One-stop support

Minimize time without device with quick replacement service

Thanks to Apple Made the hardware, operating system, and many of the apps, so Apple Vision Pro is a truly integrated system. Only an AppleCare service plan offers one-stop service and support from Apple experts, so most issues can be resolved in a single call. 3

• 24/7 Priority contact with Apple experts by phone
• Mail-in repair: Use the prepaid shipping box provided by Apple to mail in the device 4
• Home repair : Take your device to an Apple Store or other Apple Authorized Service Provider4
• Quick Replacement Service: We'll ship a replacement device to you so you don't have to wait for repair4

Hardware Coverage

Get unlimited accidental damage protection1

If the battery capacity drops below 80% of its original capacity %, get battery service

AppleCare Service Plan provides repair or replacement services by Apple-authorized technicians using genuine Apple parts.

Coverage includes the following:

• Your Apple Vision Pro
• Battery included1
• Cables included
• Unlimited accidental damage protection, service fee required each time

Software Support

Contact Apple experts directly to obtain visionOS

Whether you're sitting in the comfort of your home or office, you can connect directly with Apple experts to ask questions on a variety of topics, including:

• Using visionOS and iCloud
• Connect to a wireless network
• Questions about the Apple-branded App for Apple Vision Pro

Protect your Apple Vision Pro

AppleCare Service Plan

You can purchase fixed-term coverage or a monthly plan that automatically renews until canceled.

Monthly

2 years

Apple Vision Pro

$24.99

$499

Service fees are clear at a glance

Covered Incidents

Damage to included accessories2

$29

Other accidental damage

$299

How to Buy

1. Purchase an AppleCare service plan with your new Apple Vision Pro.
2. Or purchase online or at an Apple Store within 60 days of purchasing the device. 5

If you need help with your purchase, please contact Apple. For information about how to renew your existing plan, see Extend AppleCare Service Plan Coverage.

For complete details, see the AppleCare Service Plan Terms and Conditions.

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