Official upgrade to intercept illegal software: Third-party ticket grabbing software no longer has the speed advantage

January 26 is the first day of the Spring Festival Transport in 2024. Starting from that day, passengers can purchase tickets for February 9 (New Year’s Eve). In order to facilitate passengers to purchase tickets smoothly, Railway 12306 has optimized and upgraded the waitlist ticket purchase function and extended the waiting time for redemption. In this way, passengers can more conveniently arrange their itineraries and avoid ticket purchasing problems caused by concentrated passenger flow.

According to Railway 12306 officials, since the launch of railway Spring Festival travel ticket sales on January 12, 230 million train tickets have been sold as of January 26, of which the number of Spring Festival travel tickets reached 91.828 million, an increase from the same period last year 131%.

Officials stated that in order to deal with the situation of purchasing tickets through third-party platforms and using ticket grabbing software and other means, Railway 12306 has carried out system resource reinforcement and network bandwidth expansion and upgrade in advance. At the same time, they have also strengthened the interception of malicious ticket-grabbing software to ensure the safe and stable operation of the ticketing system.

China Railway Micro Platform stated that China Railway Group has launched 8 measures to ensure convenient and beneficial services for the people, this site summarizes the key points The content is as follows:

• First, scientifically arrange the supply of transportation capacity. The national railways implement the Spring Festival travel train operation chart. It is expected that about 12,700 passenger trains will be arranged daily before the holiday and about 12,800 passenger trains will be arranged daily after the holiday. Passenger capacity will increase by 14.4% and 12.6% respectively compared with the 2019 Spring Festival .

• The second is to improve the passenger ticket purchasing experience. According to the passenger flow trend, the ticket allocation strategy is dynamically adjusted every day, taking into account the travel needs of long-distance and short-distance passengers, and timely distributing the ticket amount to stations with greater passenger flow demand to maximize the protection of passenger travel needs. Make good use of Railway 12306’s waitlist ticket purchase, online shop selection, ticket purchase information pre-filling, sales subscription notification and other functions to implement new rules for ticket changes and further improve passenger ticket purchase experience. Give full play to the role of reservation and ticket purchase in the special area for students and migrant workers to ensure smooth travel for key groups. Make good use of 12306's aging-friendly and barrier-free functions, strengthen manual guidance for offline ticket purchases, and provide cash ticket purchase services to facilitate ticket purchase for the elderly and disabled people. Strengthen the daily operation, maintenance and safety monitoring of the railway 12306 ticketing system, improve the ability to cope with extremely large visits, and ensure the safe and stable operation of the system.

• The third is to strengthen travel information services. We will strengthen services for key passengers such as the elderly, the sick, the disabled and pregnant women. Passengers can make reservations through the station service desk, 12306 client and hotline, "Railway Access Code" and other methods. Railway staff will provide inbound and outbound services. EMU trains have achieved full coverage of the "Railway Access Code". Passengers can scan the code to obtain passenger services, travel information, transportation connections, hotel reservations and other information, and handle train catering purchases, ticket replacements, seat upgrades, and searches Lost items and other services. Make good use of the Internet ordering function and expand the number of stations that carry out Internet ordering to 80, covering railway hubs and stations with large passenger flow across the country. Passengers can taste delicious food from all over the country on the train. Make good use of the railway 12306 message notification mechanism to enrich information service content and scenarios, and accurately push train suspension and change information to passengers who have purchased tickets in a timely manner, so that passengers can arrange their itineraries reasonably.

• The fourth is to optimize railway station and train services. Consolidate the station smooth flow project, optimize the flow lines in and out of the station, and add security check and verification channels in a timely and dynamic manner according to passenger flow conditions, making it smoother and more convenient for passengers to enter, wait for trains, board and disembark, and exit the station. Optimize the layout of station commercial facilities in advance to free up more waiting space for passengers, increase charging facilities for station buses, and do a good job in sanitation, ventilation and disinfection. Some stations with conditions have implemented "hand-warming projects" to provide passengers with warm water for washing. There are 120 stations across the country that provide convenient transfer services, making it more convenient and faster for passengers to transfer between trains. Railway departments in various regions have strengthened communication with municipal transportation departments, scientifically dispatched public transportation resources such as subways, buses, and taxis, and opened up the "last mile" of passenger travel services.

• The fifth is to create a civilized travel environment.

  Extended the "Silent Car" service to 72 EMU trains, and carried out extensive publicity activities with the theme of "Warm Spring Festival, Accompanied by Civilization" to build and share a warm and quiet train travel environment with passengers. Vigorously advocate civilized travel, increase volunteer service personnel at key stations with large passenger flow, and provide passengers with civilized guidance, service consultation, assistance and assistance and other services. At the same time, we cooperate with the railway police to promptly discourage uncivilized behaviors such as seat tying and noise and maintain good riding order. During the Spring Festival and Lantern Festival, some stations and trains will hold colorful cultural activities to create a festive and peaceful festival atmosphere.

• Sixth, implement preferential fare policies. To make full use of transportation resources and guide passengers to travel during off-peak hours, the railway department has increased discounts for trains in some non-stressed periods and directions during the Spring Festival travel period. The lowest discount for

  ordinary speed trains is 20% off, and the lowest discount for EMU trains is 30% off. .

• Seventh, ensure the transportation of key materials. Give full play to the advantages of centralized and unified railway dispatching and command, improve the ability to ensure smooth freight transportation, and make every effort to ensure the transportation of key materials for the national economy and people's livelihood, such as grain, spring plowing, and holiday supplies. We will increase efforts to ensure the supply and transportation of coal for power generation and heating, ensure that coal storage in direct railway power supply plants is stable for more than 20 days, and provide guarantee for the people to survive the winter safely and warmly. We will operate China-Europe freight trains and the New Western Land-Sea Corridor freight trains to ensure the stability and smooth flow of international industrial and supply chains.

• The eighth is to ensure safe and smooth railway operation. Strengthen the inspection and maintenance of equipment and facilities to ensure the safe and smooth flow of railway arteries. Actively prevent and respond to low-temperature rain, snow and freezing disasters, strengthen on-duty duty, issue early warning information in a timely manner, take preventive measures in advance, and proactively avoid risks. Reserve diesel locomotives and rescue personnel on major railway trunk lines and hubs to ensure emergency preparedness. Increase security inspections at stations to prevent prohibited items from entering the station and getting on the train.

China Railway Micro Platform Reminder: The Railway 12306 website (including mobile client) is the only official online train ticket sales platform of China Railway and has never authorized any third-party platform to sell train tickets. Passengers who purchase tickets through third-party platforms will not only encounter "traps" such as surcharges and bundled sales services, but may also be at risk of leaking personal privacy information. Passengers please be sure to purchase tickets through official railway channels, look for the 12306 official website and the "Railway 12306" official App, and confirm that the payee of the ticket is "China Railway Network Co., Ltd." to avoid If you need to refund or change your ticket later, you will not be able to receive the refund due.

Related reading:

"National Railway Spring Festival Transport Starts Today: It is expected to send 480 million passengers, a year-on-year increase of 37.9%"

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