Home > Article > Mobile Tutorial > How to fix iPhone 13 screen that doesn’t work? How to unlock iPhone 13 screen if you forget password?
Sometimes, when the password is forgotten, iPhone 13 will display the "iPhone is not available" prompt on the lock screen. This tip may prevent you from accessing your iPhone, but don’t worry, I will share four effective methods to fix iPhone 13/13 Pro (Max)/13 Mini unavailability issue and re-unlock your iPhone
If you see the iPhone unavailable prompt on iPhone 13, it means that the iPhone cannot be used normally. However, the good news is that as long as your iPhone 13 has been updated to iOS 15.2 or later, you can use the Erase iPhone option to bypass the lock screen and get back into your iPhone 13 without the need for another device
Please provide the password of the Apple ID that is logged in on iPhone 13
You may not find the "Delete iPhone" option on the "iPhone Not Available" screen . In this case, you can fix iPhone 13 not working problem by remotely wiping iPhone. You can use the Find My app on other Apple devices with the same Apple ID as you, or use any phone to log in to the iCloud website on a browser
After clicking to erase iPhone, you will be asked to enter your Apple ID password again. Please continue to confirm the process and wait for it to complete
If you want To rewrite the content without changing the original meaning, the language needs to be rewritten to Chinese, the following is Whether you are erasing your iPhone on the lock screen or using the iCloud website, you will need your Apple ID and password. What should you do if your iPhone 13 doesn’t have an Apple ID associated with it? If neither of the above two methods works for you, you may consider using the Apple Screen Unlock Tool
The Apple Screen Unlock Tool is specially designed to solve iPhone unlocking problems. When you forget your iPhone's passcode and are stuck on the "iPhone is not available" screen, this tool can bypass your computer screen lock in minutes
Please in your computer Download and launch the Apple screen unlock tool. Click "Start" to unlock your iPhone
Connect the unusable iPhone 13 to the computer, then click "Next"
Please download the corresponding firmware package, which will update your iPhone 13 to the latest iOS version after completing this process. Please click "Download"
After this, you need to click "Start Removal" to delete the forgotten password. This process may take a few minutes
iPhone 13 will restart after successful unlocking
Another reliable option to bypass an iPhone 13 not working is to do it via iTunes or Finder (Mac). Restoring iPhone 13 through iTunes or Finder will erase all data and settings on the device, including forgotten passwords
Put iPhone 13 into recovery mode: Press the Volume Up button, press the Volume Up button, then press and hold the Power button.
iTunes will detect that your iPhone is in recovery mode. Please tap "OK" and then "Restore iPhone" to complete the process
In this post, we have shared four methods to fix iPhone 13 not working issue . You can choose to wipe the device directly, use the "Find My Phone" app or iCloud website, use Apple's screen unlock tool, or utilize iTunes/Finder to unlock your unavailable iPhone 13/13 Pro/13 Pro Max/13 Mini . These methods can effectively solve the problem and unlock your device without a password
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