Cooltech No. 15 charger has quality problems, and the official promises to return it and extend the warranty period to 2 years

According to news on January 15, in recent times, the domestic power bank and charging head market has also begun to involute. In particular, manufacturers such as Shanji, Cooltech, and Nubia have launched many products that are highly praised for their cost-effectiveness and product strength. of new products.

Among them, Cooltech No. 15 is a hot-selling product. It has attracted much attention due to its unique appearance design, rich interface protocols and high power, especially its high cost performance. It is still in short supply even after its release.

It should be noted that there have been some problems in recent user feedback on some of the first batch of products, to which the official responded quickly and announced a compensation policy.

According to the official introduction, due to protocol issues in the first batch of products, some PD3.1 devices cannot trigger fast charging. It is recommended to use the official charging cable or a charging cable that specifically supports PD3.1. You can also contact customer service. Process returns and exchanges.

In addition, the warranty for the first batch of products will be extended to 24 months. Any problems encountered during this period will be dealt with promptly, and an additional 1.5M 6A data cable will be provided.

It needs to be reminded that the Cool State Technology brand is the original "Zimi (ZMI)" team, which is a member of Xiaomi's ecological chain. It has been converted to "ZMI" because it was registered as a trademark and sued by "Shenzhen ZMI" "CUKTECH", everyone should also pay attention to identification when buying "Purple Rice" products.

The official response is as follows:

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