How does Apple customer service cancel automatic renewal? Renewal more than 100 days in advance caused heated discussion

News on January 15, according to domestic media reports, recently, the topic of "Apple being automatically renewed" has aroused heated discussion and attention among netizens.

Some netizens said, “Apple automatically renews without reminding me, and it is difficult to find the closed entrance.” Another netizen reported, “After he renewed his annual subscription, the platform gave him an additional membership of more than 100 days, which means a total of The validity period of more than 400 days expires in May 2024."

"However, the automatic renewal function deducts the payment in advance according to the 365-day cycle of a year, and the additional membership validity period of more than 100 days cannot be used at all."

In response, Apple’s official customer service responded to reporters: “Apple’s renewal cycles vary depending on the software official. For example, some software renews on a weekly basis, some on a monthly basis, some on a quarterly basis, and some on a monthly basis. For half-year or one-year renewals, Apple does not have a rigid renewal cycle."

As for how to cancel the automatic renewal service, customer service said: If you are a member of the APP platform who pays on an Apple mobile phone, you need to cancel the renewal service on each platform. or payment platform to cancel.

If you want to turn off the subscription service on your Apple phone, the method is:

Open Apple phone settings→Apple ID→Subscription (two subscription columns, "Subscription in progress" and "Expired" will be displayed. )→Select the "Subscribing" APP member information, scroll down to the end, and click "Cancel Subscription".

Secondly, in Alipay and WeChat wallet settings, you can unsubscribe from the corresponding APP business in the payment settings and password-free payment/automatic deduction options.

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