Home > Article > Mobile Tutorial > What should I do if the Apple ID in iPhone settings is grayed out and cannot be used?
If you see that the Apple ID is gray in the iPhone's "Settings" and cannot be turned on and managed normally, then the relevant restrictions may be turned on. Generally, you only need to turn off the restrictions in the settings and you can use it normally.
The Content & Privacy Restrictions feature is part of Screen Time and is designed to prevent children from making unnecessary changes to their accounts. If you turned this feature on for any other reason and now want to make changes to your account, you can follow the steps on your iPhone or iPad.
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