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What are the ways to complain about Taobao stores? How to effectively complain about Taobao stores?

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2024-01-11 16:27:3022527browse

Although it is very convenient to buy things on Taobao now, sometimes we encounter some unreasonable merchants, and some Taobao stores have some quality problems, product piracy, etc. When it is properly resolved, you can complain about its Taobao store. The editor of this article has sorted out the most effective ways to complain about Taobao stores. You can learn more about it.

淘宝投诉店铺最有效的方法有哪些 怎么投诉淘宝店铺

What are the most effective ways to complain about a store on Taobao

Method 1: Online complaint

1. Click on the small mark

On the Taobao store homepage, click the small mark "..." in the upper right corner.

淘宝投诉店铺最有效的方法有哪些 怎么投诉淘宝店铺

2. Click Report

Click the report option in the pop-up interface.

淘宝投诉店铺最有效的方法有哪些 怎么投诉淘宝店铺

3. Complain to the store

Follow the interface prompts to complain to the store, and you can effectively complain to the Taobao store.

淘宝投诉店铺最有效的方法有哪些 怎么投诉淘宝店铺

Method 2: Customer Service Telephone Complaint

If online complaints cannot solve the problem, you can call Taobao customer service telephone to make a complaint. Call Taobao customer service hotline 400-843-2288 and follow the voice prompts. When making a complaint, be sure to record the complaint number and the name of the customer service staff so that you can follow up on the progress of the complaint.

淘宝投诉店铺最有效的方法有哪些 怎么投诉淘宝店铺

Method 3: Complain to the Consumer Association

If the above two methods cannot solve the problem, you can complain to the Consumer Association. The Consumer Association is an independent third-party organization that can help consumers safeguard their rights and interests. When making a complaint, relevant evidence and complaint content need to be provided, and the association will mediate or report the situation to relevant departments according to the situation.

淘宝投诉店铺最有效的方法有哪些 怎么投诉淘宝店铺

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