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1. How to properly handle the core technical issues of software development raised by customers when demonstrating to customers?
During the demonstration, customers may ask core technical questions about software development. Therefore, we need to be good at handling these issues to improve customer trust and satisfaction with the product.
1. Be well prepared
In order to help players pass the level, the following is a concise answer to the puzzle method: 1. Observe the scene carefully and collect items. 2. Reasoning and trial and error, try to combine objects and clues in the scene. 3. Pay attention to dialogues and prompts. Sometimes NPC will give key information. 4. Try different actions and combinations, sometimes it takes
In order to help players who have not passed the level yet, let’s now take a look at the specific puzzle-solving methods.
4. Display cases and demonstrations
5. Face the shortcomings honestly
Through these methods, you can properly handle the core technical issues of software development raised by customers and make the demonstration smoother and more successful.
2. How to answer customers’ questions?
Answering customer questions is key to building trust and effective communication. Here are some ways to answer customer questions:
1. Fully understand the question
2. Concise and clear answers
3. Guided answers
4. Honesty and Transparency
5. Emphasize the value of the solution
By effectively answering customer questions, you can build customer trust in you and your products and deepen the cooperative relationship.
3. What questions do software tests usually ask customers to interview?
In the software testing process, interviewing customers is an important step in understanding needs and expectations. Here are some common questions when interviewing customers during software testing:
1. Requirements Confirmation
2. Expected system behavior
3. User roles and scenarios
4. Expected performance and response time
5. Acceptable Defect Levels
6. Data Management
By interviewing customers and asking these questions, the testing team can better understand the customer's needs, conduct targeted testing, and improve software quality.
Summary
Handling the core technical issues of software development raised by customers requires adequate preparation and clear communication. Be concise, to the point, and always be honest and transparent when answering customer questions. In software testing, when interviewing customers, questions about requirements, system behavior, user roles, performance, defect tolerance, and data management should be asked to ensure that the testing team fully understands customer expectations and improve the accuracy and effectiveness of testing. I hope these methods will be helpful to you in customer communication and software testing.
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