Tencent Video crashed, official response and apology: repairs are being stepped up and various functions are gradually being restored

On the evening of December 3, many netizens posted on this site reporting that Tencent Video had a network failure. Specific manifestations include the inability to load content on the homepage, VIP users being unable to watch member videos, etc.

In response to this problem, Tencent Video responded: Tencent Video currently has a brief technical failure, and we are urgently repairing various functions. It is gradually recovering. Thank you for your patience. We are deeply sorry for the inconvenience caused to you.

Tencent customer service stated: Tencent Video members cannot watch We are very sorry about the problem with the video. Our technicians have made emergency repairs. Please try restarting the app and watching again. Thank you for your support and companionship

Currently, “Tencent Video Collapse” has topped the Weibo hot search list. As of the time of writing on this site, there have been 1.12 billion views and 228,000 discussions today.

According to feedback from Weibo netizens, even VIP users often encounter situations where they are unable to view member content

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