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Magic Leap continues to promote AR remote collaboration and competes fiercely with Microsoft Remote Assist

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2023-11-07 11:41:01732browse

(Nweon November 7, 2023) Magic Leap, which has just changed its leadership, recently announced that it will hold an event about Magic Leap at 1 pm ET on November 16/2 am Beijing time on November 17. Assist's remote demonstration webinar. At that time, the team will introduce how Magic Leap Assist, a collaboration tool, can promote on-the-job training, employee knowledge retention, and the ability to improve employee skills

As a note, Magic Leap 2, which focuses on the enterprise market, will be released in October 2022. In order to compete with the Remote Assist remote collaboration function of Microsoft HoloLens, the company launched the new Magic Leap Assist in June this year

Microsoft HoloLens, as the leading product in the enterprise market, launched the Remote Assist remote collaboration function in September 2018, and has continuously optimized and improved it over time, making it a highly anticipated enterprise collaboration function.

Using the Remote Assist feature of HoloLens, users can contact remote experts and allow remote experts to obtain a first-person view through HoloLens worn by frontline employees. The remote expert can then directly overlay relevant digital instructions at specific corresponding locations in the frontline employee's view through methods such as MR digital annotations and screenshots, while simultaneously leveraging voice dialogue to provide support. In this way, frontline employees can easily and intuitively receive guidance and assistance from remote experts to complete tasks efficiently.

Not only that, based on customer feedback, Microsoft has been working hard to optimize and improve Remote Assist, continuously enriching this feature set and performance experience, and using built-in analysis based on AI to improve processes.

After failing in the consumer market, Magic Leap decided to fully enter the enterprise market and officially launched the Magic Leap 2 enterprise device in October 2022. They are also beginning to prepare to compete with Microsoft HoloLens, including various features such as remote collaboration tool Magic Leap Assist

Although there have been similar applications before, the company began to launch and widely publicize the new Magic Leap Assist in June this year

Much like Remote Assist for Microsoft HoloLens, Magic Leap Assist is a peer-to-peer application. AR-enabled Magic Leap Assist is also focused on supporting frontline users to connect with remote experts, allowing remote network participants to see the content of the Magic Leap 2 device user's field of view to provide collaborative assistance through a series of real-time annotation tools.

Of course, as a latecomer, although Magic Leap has been promoting the excellent performance experience of Magic Leap Assist, it currently lacks customer feedback support. For comparison, a large number of customer cases of Microsoft HoloLens point out that Remote Assist can help streamline business smoothness and help improve work efficiency.

Magic Leap持续推动AR远程协作,与微软Remote Assist竞争激烈

In addition, although the introduction of software functions is similar, the application scenarios of Magic Leap Assist still require the presence of a controller, and Remote Assist of Microsoft HoloLens supports gestures, so the operation is very natural and intuitive.

If you are interested in Magic Leap Assist, Magic Leap will hold a remote demonstration webinar about Magic Leap Assist at 1 pm ET on November 16th / 2 am Beijing time on November 17th. At that time, the team will introduce how Magic Leap Assist, a collaboration tool, can promote on-the-job training, employee knowledge retention, and the ability to improve employee skills.

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