Tesla owner hit by unexpected rain during trip to Scotland, resulting in battery bill of up to $21,000

Recently, a frustrating incident occurred in Scotland. A pair of Tesla Model Y owners encountered battery failure and had to pay up to $21,000 (approximately 153,500 yuan) to replace the battery pack. The incident attracted widespread attention

Scottish couple Johnny Bacigalupo and Rob Hussey spoke to the media about their experience. The incident happened earlier this month when they were caught in heavy rain while out for dinner. They said their Tesla Model Y ran fine on the way to the restaurant, but after the meal, the vehicle would not start. They waited for 5 hours before getting a tow truck arranged by Tesla, and were dissatisfied with Tesla's after-sales service.

The editor learned that through a conversation with Tesla After many conversations with the service department, they learned in one phone call that the battery had been damaged by water, which was not covered by the eight-year warranty, so the repair bill would be as high as £17,500 ($21,000). Bacigalupo was shocked because his initial estimate of the repair cost was only between £500 and £1,000. Bacigalupo said: "The staff told me that the battery had suffered water damage due to the very bad weather in Scotland. Here's the problem. While they say it's not necessarily my fault, Tesla shouldn't be held responsible. In my opinion, Tesla should be held responsible because I've never heard of or experienced anything like this. They mentioned that Range Rovers and Mercedes-Benz may also have the problem, but I don't agree with that."

Although the couple acknowledged that some areas of Scotland were hit by A special weather warning has been issued but they believe heavy rain in Edinburgh is not unusual. This experience made Bacigalupo begin to doubt the wisdom of his decision to buy a Tesla, because he believed that if the battery failed just because of such weather, the Tesla might not be suitable for use in Scotland

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