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Pepper communicates with the elderly
"Pepper is like a dear child." After Pepper was introduced to a nursing home in Japan, she was loved by the elderly and recognized by the employees. Pepper helps nursing homes provide more efficient and high-quality services.
A Japanese nursing home has introduced the Pepper robot to assist in the work of the institution. Pepper can provide many of the services required by elderly care centers, such as accompanying seniors to exercise, karaoke and games.
Pepper’s versatile and talkative personality, coupled with its cute and friendly appearance, make the elderly unconsciously like to communicate with it
Pepper robots have been tested in nursing homes in the UK and Japan. Researchers found that older adults who used them (for up to 18 hours over two weeks) had improved mental health and users felt less lonely. Experts developing the technology say the robots can work alongside existing systems to provide additional support and reduce pressure on healthcare workers.
The Pepper robot also surprised the staff at the nursing home. Initially they were concerned that operating Pepper would be difficult. However, after actually using Pepper, employees found chatting with Pepper to be natural and straightforward. Now that Pepper has taken on more responsibilities and work, employees can have the energy to focus on other tasks that are more important or that cannot be replaced by Pepper for the time being.
Elderly care facilities often require a sufficient number of staff to provide quality services to elderly patients. However, with the population aging and labor shortages, agencies often struggle to maintain a dedicated workforce to ensure the required quality of service. As a talented employee who can deliver an efficient and high-quality service, Pepper can be the solution to this challenge in the aged care sector.
Reference:https://www.softbankrobotics.com/jp/product/pepper/cases/case_kuryofukushi/
https://www.dailymail.co.uk/sciencetech/article-8707603/Robots-improve-mental-health-loneliness-older-people-study.html
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