Magic Leap 1 AR headset officially announced that it will cease operations on December 31 next year

IT House News on September 1, Magic Leap sent an email to users today, informing users that the Magic Leap 1 AR headset will "stop running" on December 31, 2024.

IT House translated the content of this email as follows:

As you can see, we announced that we will end support for Magic Leap 1 on December 31, 2024. We have currently closed the sales channel, but existing users will continue to receive support until 2025.

By 2025, the following adjustments will occur:

• System: Magic Leap will fix outage issues that affect core functionality that occurred before December 31, 2024 (as determined by Magic Leap Company).
• Customer Service: Before December 31, 2024, if users encounter failures when using Magic Leap 1 products, we will continue to provide troubleshooting assistance.
• Warranty: Magic Leap will perform corresponding responsibilities according to the previously negotiated Magic Leap 1 warranty policy.
• Cloud Services: After December 31, 2024, Magic Leap 1 products will no longer provide cloud service support. Core functionality will reach end of life and Magic Leap 1 devices and apps will stop functioning.

Magic Leap launched the Magic Leap 1 headset in mid-2018, the company’s first augmented reality headset for consumers. The headset is powered by a waist-worn computing package and comes with a single tracking controller

Magic Leap 1 The price of the headset is as high as 2,300 US dollars (IT House Note: approximately 16,767 yuan), and its appearance is not suitable for outdoor use, so it does not provide the outdoor functions promised by AR glasses, such as walking navigation, real-time Translation etc

Magic Leap’s founder, then CEO, initially expected it to sell more than 1 million units in its first year. In fact, it reportedly sold only 6,000 units in its first six months.

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