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PHP development of enterprise resource planning (ERP) system to build customer relationship management function
In recent years, with the continuous expansion of enterprise scale and intensified market competition, the importance of enterprise resource planning (ERP) system Sexuality becomes increasingly prominent. As a comprehensive management software, the ERP system can centrally manage all aspects of an enterprise's resources, improve efficiency, and reduce costs. Among them, building the customer relationship management (CRM) function is one of the important components of the ERP system, which can help enterprises establish and maintain good relationships with customers and provide strong support for the development of enterprises. This article will focus on how to use PHP language for development and give specific code examples.
First, you need to design a suitable database model to store relevant data. When designing the database of the CRM module, you can create the following tables:
Next, use the PHP language for development. First, you can create a file named "erp-crm.php" and introduce the database connection configuration in the file:
<?php // 数据库连接配置 $servername = "localhost"; $username = "root"; $password = ""; $dbname = "erp_crm"; // 连接数据库 $conn = new mysqli($servername, $username, $password, $dbname); // 检查连接是否成功 if ($conn->connect_error) { die("连接失败: " . $conn->connect_error); } ?>
Then, you can create some functions in the file for CRUD operations.
function addCustomer($name, $phone, $email) { global $conn; $sql = "INSERT INTO customer (name, phone, email) VALUES ('$name', '$phone', '$email')"; if ($conn->query($sql) === TRUE) { echo "客户添加成功"; } else { echo "客户添加失败: " . $conn->error; } }
function addContact($customerId, $name, $position, $phone, $email) { global $conn; $sql = "INSERT INTO contact (customer_id, name, position, phone, email) VALUES ('$customerId', '$name', '$position', '$phone', '$email')"; if ($conn->query($sql) === TRUE) { echo "联系人添加成功"; } else { echo "联系人添加失败: " . $conn->error; } }
function addDeal($customerId, $date, $amount) { global $conn; $sql = "INSERT INTO deal (customer_id, date, amount) VALUES ('$customerId', '$date', '$amount')"; if ($conn->query($sql) === TRUE) { echo "交易添加成功"; } else { echo "交易添加失败: " . $conn->error; } }
function addActivity($customerId, $name, $date) { global $conn; $sql = "INSERT INTO activity (customer_id, name, date) VALUES ('$customerId', '$name', '$date')"; if ($conn->query($sql) === TRUE) { echo "活动添加成功"; } else { echo "活动添加失败: " . $conn->error; } }
function addNote($customerId, $content) { global $conn; $sql = "INSERT INTO note (customer_id, content) VALUES ('$customerId', '$content')"; if ($conn->query($sql) === TRUE) { echo "备注添加成功"; } else { echo "备注添加失败: " . $conn->error; } }
After creating the above function, you can call it as needed to add, delete, modify, check and other operations on the CRM function. For example, you can use the following code to add a customer and a contact:
// 添加客户 addCustomer("John Doe", "123456789", "john@example.com"); // 根据客户ID添加联系人 $customerId = 1; addContact($customerId, "Jane Smith", "Manager", "987654321", "jane@example.com");
Through the above PHP development example, we can see how to use the PHP language to build an enterprise resource planning (ERP) system with CRM functions . Through correct database design and appropriate PHP code, efficient management of customer relationships can be achieved and the competitiveness of the enterprise can be enhanced. Of course, this is just a simple example, and actual ERP systems require more detailed development and design based on specific business needs.
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