Report says Amazon is testing AI to generate product review summaries
Webmaster’s Home (ChinaZ.com) June 13 News: According to the latest reports, foreign e-commerce giant Amazon is testing the use of AI to generate product review summaries. Users discovered that Amazon is testing artificial intelligence-generated product review summaries. The feature is undergoing A/B testing and the company has not yet made an official announcement.
It is claimed that the AI summary content appears above the review, below the star rating, and appears to include links to related reviews.
It is worth mentioning that previous reports stated that Amazon has added ChatGPT-like searches in e-commerce. The company is recruiting senior software program improvement engineers to improve searches, improve user experience, and provide personalized recommendations. This is also Possibly part of their new AI-first initiative. At the time, an Amazon spokesperson said they were considering investing heavily in generative AI across areas of the company.
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