Chinese Academy of Sciences and Tencent’s new patent exposed: AI patent can provide psychological counseling

[Global Network Technology Comprehensive Report] News on June 6th, Tianyancha App showed that on June 6th, the Institute of Psychology, Chinese Academy of Sciences and Tencent Technology (Shenzhen) Co., Ltd. applied for "a psychological counseling based on artificial intelligence" /Conversation system and method” patent was authorized.

The abstract shows that this invention provides users with psychological counseling services through conversational robots, making users feel more like they are having a conversation with a human (counselor), improving user experience and greatly improving the efficiency of robot replies.

Specifically, the conversation system includes an input module, a language analysis module, a logic tree dialogue module, a corpus database, and a summary and feedback module; the input module collects user conversation input; it uses the psychological knowledge graph module and the multi-round dialogue management module to User conversation input is analyzed for intent; the input module and the language analysis module iterate in human-computer interaction, and the relationship between multiple rounds of dialogue is managed through the multi-round dialogue management module; the language analysis module follows the logical flow and interaction of the intelligent psychological counseling logic tree. Analyze the intention of the user's dialogue, and organize and guide the logical direction of the user's multi-round dialogue under the management of the multi-round dialogue management module; combined with the conversation information between the robot and the user, feedback and output information related to the user's psychological and emotional issues during the dialogue, Develop psychological intervention plans.

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