Home >Common Problem >What does it mean to be connected but unable to access the internet?
The reasons and solutions for being connected but unable to access the Internet are: 1. There is no valid network service or broadband application from the network operator, there is no network connection equipment, and relevant equipment needs to be prepared; 2. The broadband is in arrears Or expire, you need to pay or renew in time; 3. The network cable is loose, you need to plug both ends of the network cable tightly; 4. Due to long-term use of the equipment, you can cut off the power of optical modems, routers, computers and other Internet equipment for 10-20 seconds , then turn on the power and restart.
# Operating system for this tutorial: Windows 10 system, Dell G3 computer.
Connected means connected to the local LAN. Unable to connect to the Internet means that you can only access resources on the local network and cannot access external networks normally, such as web pages, QQ, WeChat, etc.
The Internet is a network in which multiple network devices communicate with each other through certain methods and protocols. It is generally understood as the INTERNET network. The connection method is communication electricity or optical cable (now there is also mobile Internet, that is, mobile data Internet access on mobile phones ), the protocol that must be followed is the TCP/IP protocol.
Unable to connect to the Internet, that is, the device cannot communicate with the above-mentioned network. The main reasons are: failure to apply for valid network services (broadband or GPRS) from the network operator, and no network connection equipment (modem)
If you want to obtain data from the Internet or share data to the Internet, you must have a device that can connect to the Internet (a computer or a mobile phone, and the computer must also have a network card and a modem), and a line that can connect to the Internet (except for mobile data Internet access on mobile phones), Internet services provided by effective network providers and correct network parameter settings.
Causes and solutions for being connected but unable to access the Internet
1. The broadband is in arrears or expires and needs to be paid or renewed in time.
2. The network cable is loose and you need to tighten both ends of the network cable.
3. The equipment is caused by long-term use. You can cut off the power of optical modems, routers, computers and other Internet equipment for 10-20 seconds, then turn on the power and restart it.
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