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Fix: Network connection issue that prevents access to the Internet in Windows 11 Safe Mode

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2023-09-23 13:13:103718browse

修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题

Having no internet connection on your Windows 11 computer can be frustrating, especially when diagnosing and troubleshooting system issues.

In this guide, we will discuss the potential causes of the problem and list effective solutions to ensure that you can access the Internet in Safe Mode.

Why is there no internet in safe mode with networking?

  • The network adapter is incompatible or not loading correctly.
  • Third-party firewalls, security software, or antivirus software may interfere with network connections in safe mode.
  • Network service is not running.
  • Malware Infection

What should I do if the Internet won’t work in Safe Mode on Windows 11?

Before performing advanced troubleshooting steps, you should consider performing the following checks:

  • Please make sure you are logged in with an account with administrator privileges.
  • Restart your computer and make sure there are no pending Windows updates.
  • Disable third-party security software.
  • Ensure that network hardware, Ethernet cables, and other connections are not loosely connected.
  • Verify that the internet is working properly in normal mode without any issues.

1. Use advanced startup to enter safe mode

  1. Press to open the "Settings" application. WindowsI
  2. Go to System and click Recovery. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  3. Next, find Advanced startup, and click Restart. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  4. Your computer will restart and you will see the Select an option screen and select Troubleshoot. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  5. Next, select Advanced Options from the Troubleshooting page. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  6. On the Advanced Options screen, click Start Settings. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  7. On the next page, select Restart. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  8. Your computer will restart and display the Startup Settings options list and then press the mentioned number or Safe Mode with Networking feature. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题

If you cannot get your Internet connection to work in Safe Mode, use the System Configuration window to restart your computer in Normal Mode and follow the steps below.

2. Verify that the Internet Protocol Version 4 (TCP/IPv4) option

  1. Press to open the "Run" window. WindowsR修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  2. Type ncpa.cpl and click OK to open Network Connection.
  3. Right-click the Ethernet connection and select Properties. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  4. Under the "Connect using" heading, scroll and check that the "Internet Protocol Version 4 (TCP/IPv4)" option is selected. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  5. If not, select it and click OK.

3. Run the network troubleshooter

  1. Press to open the "Settings" app. WindowsI
  2. Go to System and select Troubleshoot. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  3. Click on Other Troubleshooting. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  4. Find the "Network Adapters" option and click "Run" to start the troubleshooter. Follow the on-screen prompts to complete the process. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题

The Network Troubleshooter can be very helpful in fixing connection issues, especially after a Windows update.

4. Start the wireless LAN automatic configuration service

  1. Press to open the "Run" dialog box. WindowsR修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  2. Type services.msc and click OK to open Services.
  3. Find and right-click WLAN Automatic Configuration and select Start. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  4. If the Start option is grayed out, click Restart. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  5. Wait for the service to start again, then close the Services window.

5. Re-enable the network adapter

  1. Press to open the "Run" window. WindowsR修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  2. Type devmgmt.msc and click OK to open Device Manager"window.
  3. Find Network Adapters and click to expand it. Right-click on the network driver and select Enable Device. You will get the "Enable device" option only if the network adapter is disabled. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  4. If you see the "Disable device" option, click it and select "Yes" at the following prompt to confirm the change. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  5. Now, right-click on the driver and select Enable Device to enable it again.

6. Update/reinstall the network driver

  1. Press to open the "Run" window. WindowsR修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  2. Type devmgmt.msc and click OK to open Device Manager"window.
  3. Find Network Adapters and click to expand it. Right-click on the network driver and select "Update Driver". 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  4. Click Search for drivers automatically and follow the on-screen instructions.
  5. If the update is not found, right-click the driver again and select Uninstall Driver. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  6. Next, go to "Actions" and select "Scan for hardware changes" to reinstall the driver. 修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题

Keeping your network drivers up to date can help you prevent other network connection issues, such as Windows not finding a Wi-Fi network.

7. Reset TCP/IP Stack

  1. key, type cmd, and click Run as administrator. Windows修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  2. Copy and paste the following command to reset your network connection and click: Enter<strong>netsh int ip reset</strong>修复问题:在 Windows 11 安全模式下无法访问互联网的网络连接问题
  3. After execution, restart the computer.

To successfully use the Internet in Safe Mode, you must ensure you have a stable Internet connection in Normal Mode via an Ethernet cable.

After the task is completed, don’t forget to return to normal mode to enjoy the full functionality of the operating system.

If you are experiencing other internet connection issues on your Windows computer, read this guide to find a quick solution.

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